Experience

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  Select comfort

  Jan 2000 - Jan 2009

  Senior director of technical services and operations

  • Directed core team of 8 and extended staff of 65+, including contracted offshore personnel.• Oversaw IT functions for retail, manufacturing, and logistics sectors.• Led projects including Data Center consolidation and DR technology design.• Installed technologies for new corporate headquarters and national retail stores.

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  Mn state agencies (dept of transportation, natural resources, commerce)

  Jun 2009 - Jul 2012

  Senior project manager/consultant (1099)

  • Led technology assessments and delivered strategic plans to address Continuity of operations Plan (CooP) deficiencies.• Developed COOP (BC/DR) framework and strategy for government departments following FEMA guidelines.• Led cloud virtualization optimization and technology upgrades.

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  Bremer bank

  Jun 2012 - Aug 2013

  Sr. project manager (contract)

  • Managed deployment of FIS teller solutions to 87 branches.• Designed, selected hardware and installed technologies including VMWare, Citrix, servers, desktops, and cash dispensers.• Ensured compliance by modifying and testing the Business Continuity/Disaster Recovery plan for branch recovery.• Managed vendors for hardware build and delivery

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  Data recognition corporation

  Oct 2013 - Sept 2014

  Director of corporate technology

  • Managed a team of 15 staff.• Oversaw technical teams supporting standardized testing SaaS offerings.• Responsible for network, system administration, end-user computing, service desk, and 3 data centers.• Led standardization of position titles, job families, and roles.• Conducted technology assessments, crisis management efforts, and implemented a VOIP solution (Shortel).• Worked with the team to develop, review responses and select an RFP for a new service management tool. ServiceNow selected.• Worked with integrators to modify or create new processes to work with ServiceNow. Show less

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  Optum

  Nov 2014 - Nov 2016

  Program director (contract)

  • Provided compliance oversight for acquisitions.• Remediated audit findings on HIPAA, HiTrust, NIST, PCI, security, and integration initiatives.• Managed a portfolio of projects, vendors, and acquired entity teams - up to 100 projects per entity over 200 technologists.• Ensured compliance by leading security audit remediations.• Led efforts including BCP/DR, Network Access Control, Firewalls, Penetration Tests, SIEM implementation, 2-factor authentication, ITSM, Active Directory standardization, and cloud migrations, etc.• Financial oversight of 50 million dollars Show less

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  Venture solutions

  Nov 2016 - Dec 2017

  Director of technical services

  • Managed a team of 14 system engineers.• Led organizational transformation including staff and systems from on-premise infrastructure migration to Taylor Technology’s Cloud solution.• Oversaw service management for all systems and endpoints.• Orchestrated the consolidation of three infrastructures from merged entities.• Accountable for all Request for Proposal responses related to data delivery and security.

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  Holstad consulting & management

  Aug 2018 - Nov 2018

  Information technology consultant

  • Developed deployment options and cost models for upgrading 17,000 global endpoints to Windows 10.• Evaluated and identified 5500 end-of-life end points for replacement. • Evaluated and piloted remote desktop solutions in lieu of new hardware.

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  State of minnesota, metropolitan council

  Nov 2018 - Jun 2021

  Sr manager of infrastructure

  • Managed a team of 14 engineers supporting multiple Data Centers. • Ensured compliance via audits and remediation of SCADA, PCI, and CJIS requirements.• Led migration strategy to Azure cloud for select applications.• Focused on organizational development for cloud transitions.• Responsible for Level 2 & 3 incident and problem management.• Accountable for Disaster Recovery testing and validation.

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  Consensus cloud solutions

  Jun 2021 - now

  Information technology program management office - manager

  • Recruited to lead of 10 Program and Senior Project Managers in a divested startup.• Instituted the use of project coordinators to streamline recurring tasks and reduce costs.• Established governance practices and resource management.• Oversight of compliance efforts via audits and remediation including HiTrust, HIPAA, PCI, SOC and FedRamp.• Collaborated with the product team to establish a "go-to-market" process that aligned with the build process.