Experience

• 

  Allianz

  Jan 2008 - Feb 2009

  Sales representative
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  Kooperativa

  Mar 2009 - Oct 2009

  Sales representative
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  Mplus slovenia

  Nov 2009 - Sept 2010

  Call center consultant

  👉 My first experience with a call centre. 👉 Cold leads for selling teleshopping tools. If you haven't experienced it, you'll never understand :-)

• 

  Transcom

  Sept 2010 - Feb 2014

  👉 I took a moment away from the handset and took care of the technical operation of the call centre. 👉 At the same time I prepared reports and calculated the profitability of individual projects. 👉 It was only here that I discovered the true power and beauty of MS Excel and it was love at first sight. 👉 I managed the customer support team at OMV petrol stations. 👉 I became a specialist in solving complaints like "my points didn't load" and "I can't buy coffee with my points". 👉 Here I prepared my first excel chart in my life.

  • Business Support Specialist

    Jan 2013 - Feb 2014

  • Call Center Supervisor

    Sept 2010 - Jan 2013
• 

  Ušetřeno.cz s.r.o.

  Feb 2014 - Jul 2014

  Call center supervisor

  👉 I managed a sales team focused on banking products.

• 

  O2 czech republic

  Jul 2014 - Feb 2021

  👉 I have come up with a year-long motivational competition for sellers. My "Call Center League" competition was so successful that there were 3 years in total. If anyone is interested in the concept and copyright, I'm willing to listen to offers🙂 👉 I was responsible for setting up the sales plan and for the sales results of the internal call centers. 👉 One of my main responsibilities was to constantly look for ways to increase sales results. Sometimes it was more successful, sometimes less. Show less

  • Go-To-Market & Sales Performance Manager

    Jul 2019 - Feb 2021

  • Sales Performance Manager

    Jul 2018 - Jun 2019

  • Campaign Management Specialist

    Feb 2016 - Jun 2018

  • Sales Analyst

    Jul 2014 - Jan 2016
• 

  Manpowergroup czech republic

  Mar 2021 - May 2022

  👉 My main task was to acquire new business partners in Ukraine and the Balkan countries. 👉 I managed the Assistance Centre for citizens of Ukraine, where we helped them to secure accommodation and employment. 👉 I worked on the recruitment of foreign workers for companies operating in the Czech Republic. 👉 I managed a team of HR recruiters with a focus on RPO and Permanent staffing. 👉 I managed Daktela's corporate account and handled all technical matters related to it.

  • Delivery Manager

    Nov 2021 - May 2022

  • Call Center Manager

    Mar 2021 - Nov 2021
• 

  Laba czech

  Jun 2022 - now

  Head of sales

  👉 I have been involved in building a stable sales department from the ground up.👉 I manage a sales call center that almost regularly meets its monthly targets.👉 My team managed to increase sales conversion by 225% in the first six months.👉 Working with the Marketing, Product and Content departments, we increased the company's average monthly revenue by 340% in one year.👉 We are among the top 3 countries in Laba Global's sales performance.👉 Together with my Team Leaders, we turn ordinary people into successful salespeople who regularly push their limits and are in demand in the job market. Show less

• 

  Skvot czech

  Oct 2022 - Apr 2024

  Head of sales

  👉 I guess my job went well, because I was put in charge of the Skvot platform 🙂

• 

  Robot_dreams czech

  Mar 2023 - now

  Head of sales

  👉 So now I'm in charge of all three platforms.