Mostafa Fakhry

Experience

• 

  National Bank of Egypt (NBE)

  Feb 2008 - Apr 2022

  Job responsibilities : • Perform fraud prevention activates on cards .• Focusing on functions established to provide early warning signs of potential losses.• Assists in maintaining, design & implementation of the new fraud detection tool.• Assists in reviewing new accounts for fraud risk indicators and compliance.• Assists in managing suspicious activity reporting program.• Handling charge back cases which originate from clients complaints.• Identify and analyze new fraudulent trends.• Identify and determine point of compromise.• Identify and capture opportunities for increasing savings and profitability.• Detecting the fraudulent applications that received from the assessment representativesto know whether the application is originated from a genuine application or not.• Discussing the new trends with the team.• Handling Visa & MasterCard alerts.• Build trust with the colleagues by helping them to take the right action.• Reviewing all blocking/unblocking on all credit/debit cards on daily basis.• Handling all transactions on blocked accounts.• Detecting several types of fraud cases on credit/debit cards and reports them to management to make the right decision.• Feed the management back regarding each parameter used and how we can enhance team.• Investigate in the incident and cases referred to my department and produce investigationReport(s) as required. • Update the fraudsters received from the other banks (fraud committee) on our criminalData base.• Produce fraud awareness training to all the related employees. Show less

  • Deputy Manager

    Jun 2020 - Apr 2022

  • Head of Section

    Jun 2018 - Jun 2020

  • High Banker

    Jun 2014 - Jun 2018

  • Banker A

    Jun 2011 - Jun 2014

  • Banke B

    Feb 2008 - Jun 2011
• 

  Central Bank of Egypt

  Apr 2022 - now

  Assistant Manager
• 

  IEEE

  Jan 2023 - now

  Professional Member

  community of more than 400,000 technology and engineering professionals united by a common desire to continuously learn, interact, collaborate, and innovate.

• 

  International Telecommunication Union

  Jan 2023 - now

  Member