Akshaya Raghavan

Experience

• 

  HCLTech

  May 2011 - Aug 2013

  Software

  • Developed new applications as per wireframes in a CBA .NET Framework with Ajax, JQuery etc.• Collaborated in a team of 10 primarily responsible for creating Net-Bank pages for VIP customers.• Efficiently coordinated telephonic and email conversations with a parallel team operating from Sydney.• Designed, developed and executed unit test cases• Solved numerous bug fix issues and validated them myself before passing them on to my supervisors.• Took ownership of handling communication from onsite-offshore team members and prepared weekly status updates for management review.• Followed protocol with due diligence for on-time project delivery and code reviews. Show less

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  HCLTech

  Oct 2013 - now

  Senior Software Engineer

  • Providing L2/L3 support for various applications and distributor-plant employees.• Trouble shoot issues for data mismatch, jobs, front end design, any functionality that stops working and critical scenarios where production affects business.• Analyzing root causes in various application platforms- Vb.Net, C#.net, MS-Access, GE Profile, and Classic ASP in the retail domain.• Worked in Application Decommissioning projects, enhancement request and problem tickets. • Collaborated with a team of 20 in new SI-service introductions.• Owned many distributor and plant specific applications and demonstrated my competency in handling many applications as a primary SPOC • Awarded the best employee for the 3rd quarter of 2015 and 1st quarter of 2016 in the Microsoft Team Show less