
Jannett Huerta
Costumer Service

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About me
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Education

Universidad Autónoma de Baja California
2005 - 2009Bachelor's degree International Business
Southwest High School
2001 - 2004High School Diploma
Imperial Valley College
2004 - 2005Business Administration, Management and Operations
Experience

La Mejor
Oct 2005 - Jan 2006Costumer Service• Compiled lists of prospective customers for use as sales leads based on information from newspapers, business directories and other sources.• Greeted all customers as they entered department, thereby providing an additional method of security and inventory control.

Cristina Lingerie
Jun 2007 - Oct 2007Costumer Service Specialist• Obtained and received merchandise, totaled bills, accepted payments and made change for customers in retail store.• Aided customers selecting ladies apparel and accessories.

Desert Tax
Jan 2008 - May 2008Tax Preparer• Prepared income tax return forms for individuals and small businesses.• Reviewed financial records, such as prior tax return forms, income statements and documentation of expenditures to determine forms needed to prepare return.• Interviewed client to obtain additional information on taxable income and deductible expenses and allowances.

Del Taco Restaurants Inc.
Sept 2008 - Aug 2009Fast Food Cook• Cleaned food preparation areas, cooking surfaces, and utensils.• Maintained sanitation, health, and safety standards in work areas.• Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.

INEGI Informa
Jun 2010 - Oct 2010Analyst•Coordinated data base development as part of project team.•Applied knowledge of data base standards and data base management system.•Reviewed project request describing data base user needs.• Assisted subordinates and supervisors in identifying and resolving problems.

Ross Stores, Inc.
Mar 2011 - Mar 2013• Answer customers' questions, and provide information on procedures or policies.• Issue receipts, refunds, credits, or change due to customers.• Process merchandise returns and exchanges. • Compute and record totals of transactions.• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.• Maintain clean and orderly checkout areas.• Receive payment by cash, check, credit cards, vouchers, or automatic debits. • Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.• Clean display cases, shelves, and aisles.
Costumer Service Specialist
Apr 2012 - Mar 2013Store Cashier
Oct 2011 - Apr 2012Sales Floor Team Member
Mar 2011 - Oct 2011

JCPenney
Mar 2013 - Jun 2015• Help customers on sales floor and by phone.• Answer customers' questions and provide information on procedures or policies.• Stocked shelves, counters, and tables with merchandise. • Respond promptly to customer inquiries.• Deal directly with customers either by telephone, electronically or face to face• Answer customers' questions about merchandise and advice customers on merchandise selection.
Home Sales Specialist
Jan 2014 - Jun 2015Kids Sales Specialist
Mar 2013 - Jan 2014

Oriflame
Sept 2014 - nowLider
GSAT
Jun 2015 - Sept 2016Coach• Assist in keeping the agenda: medical appointments, payments, daily activities.• Assist in managing income, organize general payments, purchase of food, additional expenses.• Assist in daily activities.
Licenses & Certifications

CTEC Registered Tax Preparer (CRTP)
California Tax Education CouncilJan 2008
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