Eva Jimenez

Experience

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  INNOVET

  May 2008 - Feb 2011

  Buyer/Logistics operation executive

  Buyer (May 2008- February 2009)+Improvement of business lines through the development and linking of suppliers+ Management of purchases of diverse materials and inputs, development of activities inherent to the purchase process such as: budget review, negotiation of costs, supplier development and comparatives.Logistics operation executive (February 2009-August 2011)+In charge of following a production line in charge of generating plastic packaging.+Inventory control and distribution of orders. Show less

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  Ingram Micro

  Sept 2011 - Aug 2013

  Customer service and logistics operation executive

  +Leader of little operational working team reporting to the special projects area of the company.+Coordinate picking process on time / Process shipments on time+ Manage and follow up on assigned client assortment+Creation of logistics plans that filled the each client requirements, form the inventory control, labeling, configuration of electronic devises, management with courier and dedicated freight, etc.+Generate reports and customer service attention.

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  Tania Internacional, S.A. de C.V.

  Aug 2013 - Nov 2013

  Customer service – Supply chain

  + Active work to reach indicators of performance and quality of service (local and regional KPIs+In charge of receiving orders, manage picking and distribution.+Follow-up with land transport and messenger providers.+Follow-up to imports from Spain and Brasil.+ Personalized attention to the company's preferred customers and complaint follow-up.

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  DHL Express Mexico

  Nov 2013 - Aug 2017

  + Managing and follow up on assigned customer assortment as a principal contact between operational team and customers / personalized attention to the company's preferred customers (like BANCOMER, HSBC, INBURSA, PROFUTURO, METLIFE, GRUPO CARSO, AMERICAN EXPRESS, MOTOMEX, SURA, SODEXO, ABA, etc)+Developing business relationships and solutions to existing customers.+Proactive monitoring of shipments/ Management of deliveries with the operational area and third parties to complete them in time and get solution of incidents in transit.+ Management and tracking of shipments with customs problems. Mainly exports.+ Active work to reach indicators of performance and quality of service (local and regional KPIs).+ Production of SCORECARD and FORECATS reports. As well as reports of incidents and efficiency+ Claims and complaints follow-up+ Sale of additional services and generation of leads. Show less

  • KAD Customer Care Executive

    Nov 2013 - Aug 2017

  • Key Account Executive

    Nov 2013 - Aug 2017
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  Grupo Padilla GP

  Sept 2017 - now

  Customer Service and Warehouse Manager

  +Leader of control and monitoring of the client portfolio assigned as the main contact between the operative team and the clients.+ Management and supervision of fiscalized warehouse: tax revenues, extractions and tax payments, inventory management.+ Leader of special projects, coordination of distributions, management of additional logistics services.

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  Solgistika SA de CV

  Nov 2019 - now

  Services Sales Manager

  In charge of planning and selling products and services specialized in logistics and supply chain