
Pauline Verbeke
Student Worker

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About me
UX Researcher & Designer @ Elia via Pàu
Education

Berthoutinstituut Klein Seminarie Mechelen
2007 - 2013Secondary Education Mathematics & Sciences
University of Antwerp
2013 - 2016Bachelor's degree Industrial and Product Design Cum laude
University of Antwerp
2016 - 2018Master's degree Industrial and Product Design Magna cum laudeMajor: Interaction DesignMinor: Strategic Design

Thomas More-hogeschool
2018 - 2019Postgraduate Space & Service Design Magna cum laude
Experience

Lunch Garden
Jul 2013 - Jul 2013Student Worker
Delen Private Bank
Aug 2015 - Aug 2015Student Worker
Delen Private Bank
Jul 2016 - Jul 2016Student Worker
Equals Three
Mar 2017 - May 2017Student InternAt Absintt, now Equals Three, an Antwerp-based design agency, I got the opportunity to have a first real-life experience in the design world. Since I landed in a small, high performance team I soon felt at home and was able to give valuable input on a variety of design challenges for different customers.

Chevron Phillips Chemical Company
Jul 2017 - Jul 2017Student WorkerLogistics

Ekisande Belgium
Mar 2019 - Apr 2019Student Intern
Ocean Network Express
Aug 2019 - Aug 2019Student Worker
Achilles Design
Dec 2019 - Jun 2020Service DesignerService designer at Achilles Design with a strong focus on digital service design at Colruyt Group.

Colruyt Group
Jun 2020 - May 2021Service DesignerAfter a 6 month traineeship at Achilles Design in Mechelen, I started full time as a service designer at their biggest client, Colruyt Group. This household name in Belgian retail is also a very innovative company that invests in the future. The main project I worked on was the service design of the XTRA app, an application that acts as a personal shopping assistant across all Colruyt Group stores.Throughout my time at Colruyt Group I got the chance to learn more about UX and UI, facilitate workshops, design sprints, conduct customer research, usability testing and much more. Show less

Ectosense
May 2021 - Oct 2021Service DesignerAt Ectosense, I got the chance to get in on the ground floor, being responsible for all graphic and digital design for NightOwl, a Home Sleep Apnea Test. Since, the company got acquired by ResMed.

ResMed
Oct 2021 - Jan 2024Service DesignerIn 2021, Ectosense was acquired by ResMed, the market leader in sleep apnea treatment. At ResMed I got the chance to continue working on the NightOwl user experience for both patient and provider with a focus on creating a more seamless journey from diagnostics to therapy.

Pàu
Jan 2024 - nowService Designer
Elia
Apr 2024 - nowAs a UX researcher at Elia, I led an in-depth diary study focused on evaluating and refining the onboarding process for new employees, encompassing both office and field workers.
Senior UX Researcher & Designer
Aug 2024 - nowUX Researcher
Apr 2024 - Aug 2024
Licenses & Certifications
- View certificate

Facilitating Remote Design Thinking
LinkedInMay 2024 - View certificate

UX Foundations: Research
LinkedInMay 2024 - View certificate

UX Foundations: Usability Testing
LinkedInMay 2024 - View certificate
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Simple Statistics for User Experience Projects
National Association of State Boards of Accountancy (NASBA)Apr 2024 - View certificate

UX Research: Mobile Diary Studies
LinkedInApr 2024 - View certificate

Elements of AI
KU LeuvenMar 2024 - View certificate

Accessibility-First Design
LinkedInFeb 2024 - View certificate

Designing Accessible Components In Figma
LinkedInFeb 2024 - View certificate

UX Foundations: Accessibility
LinkedInJan 2024 - View certificate

Chat CPT for Everyone
Learn PromptingFeb 2024
Languages
- duDutch
- enEnglish
- frFrench
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