Greg Orrock

Experience

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  Fastmarkets Metals and Mining

  May 2010 - Dec 2011

  Account Manager

  Sales and Business Development: Successfully sold subscription services to a diverse client base including multinational corporations, SMBs, and startups, thereby consistently meeting and exceeding sales targets. Leveraged my strong knowledge of the metal and mining industry to articulate the value proposition of our intelligence, tailoring pitches and presentations to the unique needs of each client.Upselling: Demonstrated a proactive approach to upselling, resulting in a significant increase in annual revenue. Through a deep understanding of client needs and industry trends, I identified opportunities to upsell our services, enhancing client satisfaction and loyalty while driving financial growth.Relationship Management: Fostered and maintained strong relationships with key stakeholders at client companies, building a reputation for exceptional customer service and in-depth industry expertise. Effectively managed and resolved client inquiries and issues, often going above and beyond to ensure client satisfaction.Collaboration and Teamwork: Worked cross-functionally with our intelligence, marketing, and customer service teams to ensure seamless customer experiences. Shared customer insights and feedback to drive continuous improvement of our products and services.Industry Knowledge: Stayed abreast of the latest trends, news, and developments in the metal and mining sector, thus becoming a trusted advisor to clients. This led to improved decision-making and strategic planning, enabling clients to capitalize on market opportunities and mitigate risks.Data Analysis and Reporting: Regularly analyzed sales data to identify trends and areas of improvement, implementing necessary changes to sales strategies as a result. Presented reports to senior management, providing insights and recommendations to enhance overall sales performance and efficiency. Show less

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  Princess Cruises

  Jan 2012 - Jan 2017

  Deck Officer
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  Carnival Australia

  Jan 2013 - Jan 2013

  Deck Officer
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  Yacht 90m

  Feb 2017 - Apr 2018

  Safety Officer
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  Yacht 110m

  May 2018 - Jan 2020

  Deck Officer
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  100m Superyacht

  Feb 2020 - Aug 2021

  First Officer

  Demonstrated exceptional leadership as First Officer on a luxury superyacht, commanding both the vessel and its crew in a client-centric role.Showed a keen eye for recognizing opportunities that enhance guests' experiences, leading to increased revenue through successful upselling.Consistently surpassed performance targets, proving the ability to deliver results and exceed expectations.Exhibited adeptness at fostering lasting client relationships, resulting in a significant increase in repeat bookings.Leveraged existing network effectively to attract new clientele.Unique blend of operational management and customer relationship skills positions well for a sales-focused role.Offers a distinctive and valuable perspective to potential recruiters. Show less

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  Pitch Deck Studios

  Mar 2022 - now

  Business Consultant

  As a strategic partner to Pitch Deck Studios, I’ve helped transform the boutique studio into a globally recognized agency with 20+ designers and expanded service offerings. Beyond advising the founder on sustainable scaling (100%+ increase in minimum order price, 50%+ YoY revenue growth), I lead PDS’s business strategy add-on service for startups, assessing their business plans, refining narratives, and advising on critical growth decisions.Key Contributions:Scaled Internally: Partnered with the founder to grow revenue and team size 7x in 3 years, designing systems for global team alignment, pricing strategy, and operational efficiency.Startup-Facing Advisory: Lead PDS’s premium service offering, working directly with startups to audit business models, prioritize goals, and answer make-or-break questions:“Should we scale our team or outsource?”“Where are the gaps in our business plan?”“How do we craft a narrative that resonates with investors?”Revenue & Client Value: Increased PDS’s average deal size by 100%+ while boosting client retention by aligning deliverables with startups’ long-term strategic needs.Why Work With Me?I help founders and leaders:🔥 Turn Ideas into Action: Translate vision into tactical steps (e.g., scaling teams, pricing, outsourcing).🔥 Avoid Costly Mistakes: Stress-test business plans, identify blind spots, and prioritize high-impact initiatives.🔥 Align Storytelling with Strategy: Craft pitch decks that reflect substance (business viability) and style (design). Show less

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  T3rn

  Aug 2023 - now

  Business Development Operations Manager