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Davide Bolioli

Davide Bolioli

Service Delivery Manager

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location of Davide BolioliFlorence, Tuscany, Italy

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  • Timeline

  • About me

    IT Service Continuity Manager at KERING

  • Education

    • Università di Pisa

      -
      Laurea Scienze dell'informazione

  • Experience

    • ArcelorMittal IT Supply Italia

      Jun 1997 - Feb 2012
      Service Delivery Manager

    • CSC ITALIA

      Mar 2012 - Sept 2015
      Service Delivery Manager

    • Kering

      Oct 2015 - now
      IT Service Continuity Manager

      Service Continuity Coordinator Job Purpose: The Service Continuity Coordinator (SCC) is accountable to guarantee that the Service (defined as final IT outcome proposed to the customers) is provided in compliance with the process as it has been designed, continuously working in partnership with different business and technical stakeholders. As part of the Operational and Infrastructure team SCC is responsible to guarantee the daily operation of the services.In addition, SCC is responsible to implement, support, maintain, operate and upgrade ITSM solutions and to coordinate interfaces between Incident Management and the other service management processes. Show less

  • Licenses & Certifications

    • AgilePM Foundation

    • ITIL V3 Foundation