
Vaibhav Awasthi
Software Engineer

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About me
HR Transformation & OD @ ITC | XLRI Jamshedpur
Education

XLRI Jamshedpur
2018 - 2020Master of Business Administration - MBA Human resources managementActivities and Societies: Secretary - SAPPHIRE [HR Committee of XLRI] (Students' Association for promotion of personnel Management, HR, IR at XLRI)

The National Institute Of Engineering, Mysore
2011 - 2015Bachelor of Engineering (BE) Information Technology 8.73/10
Experience

Fidelity Investments
Aug 2015 - May 2018Software Engineer* QBot• Handled end to end process of development, testing, release management and deployment of bot• Agile development of an enterprise-wide chatbot based on natural language processing and machine learning approaches, to offload internal customer service desk interactions • Enabled the launch for the entire firm for the 45,000 employees in the US, India, Ireland and Dalian• Acted as an active consultant for three other business units for chatbot deployments in domains such as Cyber security and production support• Ensured more than 50 percent accuracy for Chatbot having a traffic of 120-130 sessions per week * Business reporting • Analyzed and consolidated KPIs from complex datasets spread across several schemas and databases.• Created interactive Tableau visualizations to enable employees and management in garnering key insights related to routine operations and performance.• Acted as a Tableau Site Administrator responsible for handling dashboard access requests from across the enterprise Show less

Unilever
Apr 2019 - May 2019Human Resources InternWorked with the PEO team (erstwhile HR services) on: * Unlocking Capacity through process improvements -> Chartered the plan for a 5-day onboarding process, through process reduction & elimination, which was earlier on an average a 15-day process. -> Interviewed multiple HRBPs from different verticals like Sales, Supply chain, Marketing, Finance, R&D etc. to derive insights regarding avenues where the PEO team can assist them and then recommended the PEO team to act as a data hub for the employee related data (L&D, talent card, performance records etc.) which can come in handy for the HRBPs. * Improving Employee Experience -> Engineered and conducted a Design thinking workshop for the People experience & operations team erstwhile the HR services team at HUL. The workshop was aimed at ideating around how the People Experience team can unlock capacity by focusing KEMs of hiring & onboarding, exit etc. and also how to use the saved time to create employee delight moments. -> Took ownership to create employee delight moments across the head office and regional offices of HUL in 6 cities by putting in place an ongoing mechanism to welcome every employee on their day 1 of joining by putting up a welcome message for them across the digital standees of all the offices Show less

Zensar Technologies
Oct 2020 - Jun 2023Associate Manager
ITC Limited
Jun 2023 - nowManager
Licenses & Certifications

Python Programming
SpringPeopleJul 2017- View certificate

Product Management 101
UdemyJan 2020 - View certificate

People Analytics
Wharton Online
Honors & Awards
- Awarded to Vaibhav AwasthiNational Winner Flipkart Wired 3.0 case Competition Sep 2019 Flipkart held its's nationwide case competition which saw 2700+ registrations in 2019. The Business problem given to us as HR students was to come up with a wholesome Innovation strategy for Flipkart's future wave of growth. The research (primary & secondary) involved studying the best innovation practices at leading firms around the globe and then contextualizing it for the matured startup growth phase of Flipkart. As a next step complete cost benefit analysis of the suggested practices was… Show more Flipkart held its's nationwide case competition which saw 2700+ registrations in 2019. The Business problem given to us as HR students was to come up with a wholesome Innovation strategy for Flipkart's future wave of growth. The research (primary & secondary) involved studying the best innovation practices at leading firms around the globe and then contextualizing it for the matured startup growth phase of Flipkart. As a next step complete cost benefit analysis of the suggested practices was done to create a robust innovation strategy for Flipkart. Show less
- Awarded to Vaibhav AwasthiOn the Spot Award VP - Enterprise Infrastructure, Fidelity Investments Apr 2017 At the quarterly meeting of the Enterprise Infrastructure Business Unit at Fidelity Investments, I was part of the team that was given the award for the successful launch of the MVP (minimum viable product) of the Chatbot support channel for the entire firm on a global level (China, India, Ireland, USA). The VP of the BU appreciated the swiftness and robustness of the project and the direct dollar savings that this would result in.
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