
Andrea Magallanes
Human Resource Generalist

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About me
Human Resources
Education

California Baptist University
-Bachelor of Applied Science - BASc
San Joaquin Valley College-Hesperia
2012 - 2013Associate of Science (A.S.) Health/Health Care Administration/Management
Experience

Stars Behavioral Health Group
Jul 2014 - May 2015Human Resource GeneralistAs a Medical/Psychiatry Billing Manager and HR Specialist at the crisis center, I played a pivotal role in managing billing operations while providing support in human resources functions. Here are the key responsibilities and accomplishments I achieved while in this role.1. Medical/Psychiatry Billing Management:- Handled all aspects of medical/psychiatry billing for the crisis center.- Ensured accurate and timely submission of claims, invoices, and reimbursement requests.- Collaborated with private health insurances and Medi-Cal to maintain compliance with billing regulations and guidelines.- Upheld a high standard of accuracy and integrity in medical billing practices.2. Team Management and Work Culture:- Managed a team of seven professionals, overseeing their daily activities and performance.- Cultivated and maintained a positive work culture under high-stress working conditions.- Provided guidance, mentorship, and support to team members, fostering their professional growth and development.3.Benefits and Human Resources Support:- Maintained accurate employee records and ensured confidentiality of sensitive information.5. High-Stress Environment and Difficult Conversations:- Thrived in a high-stress working environment, managing multiple priorities and meeting strict deadlines.- Comfortably handled difficult conversations, addressing sensitive employee issues with empathy and professionalism.In summary, as a Medical/Psychiatry Billing Manager and HR Specialist, you successfully managed billing operations, maintained compliance with regulations, and partnered with health insurance providers. You also provided support in HR functions, managed a team, and fostered a positive work culture. Your ability to handle high-stress situations and difficult conversations, along with your expertise in medical billing and HR, played a crucial role in the success of the crisis center. Show less

Amazon
Sept 2016 - Mar 2024As a staffing coordinator it was my responsibility to hire the right candidates for Amazon's in the southern region. I used the following computer programs Hire Right, People Portol, Microsoft Office, Power Point, and Window's 2017. During the hiring process I met with candidates and helped them select location and time's that they would work. During the recruiting process I would complete all necessary pre- employment requirements such as facilitate drug test's, and verify eligibility to work/ background chesk. After the selected candidates passed all requirements my team members and I would facilitate all new hire orientation's. Show less
SR. Human Resources Assistant
Jul 2015 - Mar 2024Ambassador
Jul 2015 - Sept 2023Fulfillment Associate
Jul 2015 - Sept 2023Sesonal Staffing Coordinator
Sept 2016 - Dec 2016

Amazon SNA7
Nov 2017 - Sept 2023Ops Admin - Human resourcesProvide administrative and support services to office staffs and associates. I take charge and run reports that are used daily to ensure that the head count matches labor. With in those reports I monitor associates that may not be showing up to work, making productivity goal, or have multiple quality errors. My goal to is to dive deep with the associate and see if there is any barriers that I can assist with so that they are in good standing. If no resolution can be made I work on termination summary's to seperate employment. It is my job to not only go above and beyond for the customer but for our warehouse employee's as well. Show less

Pactiv Evergreen Inc.
Oct 2024 - nowHuman Resources Manager
Licenses & Certifications
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NCCET
National Center for Competency Testing (NCCT)
Languages
- spSpanish
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