
Ahmed Sayed Mabrouk
Customer Service Trainee

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About me
Choose a job you love and you will never have to work a day in your life
Education

Cairo University
2011 - 2015Bachelor's degree English Commerce Accounting
Experience

QNB Bank
Jun 2014 - Jul 2014Customer Service Trainee- Deliver qualitative services to customers.- Promote bank products and services.- Build customer relationships.- Maintain and manage existing accounts.- Capture new accounts.- Respond to customer inquiries and resolve.

Metra Computer LLC
Mar 2017 - Jun 2017Operations Coordinator- Responsible for creating customers sales orders using SAP- Assist customers in solving their orders problems after viewing ERP - Provide support in shipping orders to customers- Communication with sales, accounting departments for checking status of customer order for completion of delivery process.

Manar Al Omran Formwork & Scaffolding Services
Jul 2017 - Jun 2018General AccountantMANAR ALOMRAN is a leading Formwork and Scaffolding company with more than 60 branches over KSA, UAE, Kuwait, Qatar, Bahrain & Egypt. I worked in UAE as a general accountant with the below responsibilities: - Handling daily inventory transactions.- Responsible for inventory reconciliation on monthly basis. - Generating monthly rental invoices and monitoring customers’ receiving.- Viewing accounts receivables, preparing receivables report. - Viewing, preparing daily, monthly closing reports.- Participating in stock taking on quarterly basis. - Recording received payments from customers.- Responsible for all cheques transactions. عرض أقل

Future Group Translation Services
Nov 2018 - Feb 2021Accounts Receivable AccountantFuture Group Translation Services is one of the largest global translation and localization companies. My responsibilities as an accountant was as below:- Checking and verification of purchase orders.- Create invoices on company system, clients portals on daily, monthly basis.- Following up with clients to request due and overdue payments.- Posting clients payments to the system.- Responding to all clients inquiries and solving discrepancies.- Posting journal entries.- Performing daily bank reconciliation.- Performing reconciliation for related parties.- Preparing monthly profit and loss report.- Updating accounts receivables aging report.- Submitting governmental reports on monthly, quarterly basis such as VAT. عرض أقل

Keepers Advisory
Feb 2021 - Jul 2022Accounting AssociateKeepers advisory is specialized in delivering high-quality services that include accounting, financial, and business advisory services. to its clients who operates in different industries. Hence, I'm responsible for the below:- Posting, reviewing sales on daily basis- Performing bank reconciliation on weekly basis- Recording of petty cash expenses, credit purchases on daily, weekly basis.- Recording of different journal vouchers based on supporting documents.- Performing accounts reconciliation between clients & their suppliers.- Assisting in preparation of P&L, financial statements with senior associates. عرض أقل

Starlight Developments
Jul 2022 - nowAccounts Receivable AccountantSTARLIGHT DEVELOPMENTS is a design driven developer, with over 3 decades of experience standing as a true pioneer of luxury real estate in Egypt. I'm responsible for handling accounts receivables in both Katameya Coast & Katameya Creeks projects. The main points of responsibilities are:• Coordination with sales department in reviewing payment plans• Issue receipt vouchers for cash, cheques & transfers of clients• Monitoring cheques transactions for project clients• Posting journal entries related to receivables• Performing reconciliation on monthly basis for all project units• Presenting of reports for sold, refunded units and collection• Assist in month, year-end closing عرض أقل
Licenses & Certifications
- View certificate

Accounting & Finance
TestDomeFeb 2019 
Advisor
XeroFeb 2021
Languages
- enEnglish
- arArabic
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