Miguel Pozo

Experience

• 

  Mirabal school

  Sept 2010 - Jun 2012

  Basketball referee
• 

  Club Las Encinas de Boadilla

  Oct 2016 - Jun 2017

  Cash Manager

  My job consisted of organising all the tables in the restaurant and making sure that all the products served were registered for later payment. This job has helped me to improve my discipline, problem solving, teamwork, customer relations and my responsibility, as a mistake in my accounts would mean losses for the company

• 

  Esic University

  Sept 2017 - Jun 2018

  ESIC representative at Pearson Challenge

  I was part of a team of four people to represent ESIC in the Pearson Challenge. This consisted of a simulator in which 8 universities from all over Spain and Portugal try to find the best strategy for the same market, having to make daily decisions depending on your objectives.

• 

  Telefónica

  Sept 2019 - Sept 2020

  Account executive

  • Worked in the organisation, management and planning of RRSS material for Telefónica's sponsorship, branding and advertising departments.

• 

  BMW

  Feb 2021 - Feb 2022

  Aftersales Marketing

  • Development, execution, supervision and reporting of after-sales advertising campaigns. • Development of email marketing and target marketing strategies in order to increase customer satisfaction and brand loyalty. • Creation of new sections and updates to the bmw.es and mini.es websites to improve their usability and customer experience.

• 

  Carwow

  Feb 2022 - now

  Account Manager

  • Responsible for 7 brands, with +90 customers • Acquisition, training and follow-up of new accounts• Conducting performance audits for clients to design strategies that improve their results