
Kirstien Nelson
Hostess/ Carside

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About me
Self driven individual looking to excel
Education

Highland High school
2004 - 2008Activities and Societies: Choir, Theater, TREND, Basketball

Purdue University
2009 - 2013Activities and Societies: Sigma Kappa, Greek week committee

Purdue University Northwest
2008 - 2009Activities and Societies: Purdue Theater Company

Ivy Tech Community College
2013 - 2014Liberal Arts and Sciences/Liberal Studies
Experience

Applebee's
Nov 2007 - Aug 2010Hostess/ CarsideSeat and greet guests in a friendly and timely matter. Bus all tables to perfections for next guests. Answer phones, Run the wait list and communicate with other staff to better assist our guests to have a great meal. Take phone orders and online orders, label and organize orders to complete perfection. Handle cash and deliver food to guests in their car. Also assist servers in any downtime by running food, restocking, and busing tables.

Outback Steakhouse
Oct 2011 - Sept 2014Server/Headwait/Host/Take AwayGreet and seat guests in friendly, timely manner. Providing excellent service and knowledge to all diners. Collect all money from servers, input nightly totals into POS, and tipping out all servers/hosts. Completion of all paperwork nightly, maintaining correct and consistent reports. Achieving sales goals and up selling to the diner including meals, drinks, and gift cards.

White Willow Events LLC
Jun 2013 - Oct 2014InternAssisted in the planning and execution of corporate events and weddings. Participated in sales meetings, sat in on budget meetings, and made sales calls to clients. Coordinated in the set up, functions, and conclusions of all events. Promoted the company through marketing via bridal shows and social media.

Marie Gabriel Bridal
Apr 2014 - Jan 2016My job was to make the bride feel the most beautiful, confident, and comfortable on one of the most memorable days of her life. We provide more than fashion to the everyday brride, focusing on what she needs for her style and body type and excellent customer service to match. Responsibilities also included meeting sales goals, building and maintaining customer relations, and enhancing the buying experience through excellent customer service and product knowledge. My job was to make the bride feel the most beautiful, confident, and comfortable on one of the most memorable days of her life. We provide more than fashion to the everyday brride, focusing on what she needs for her style and body type and excellent customer service to match. Responsibilities also included meeting sales goals, building and maintaining customer relations, and enhancing the buying experience through excellent customer service and product knowledge.
Assistant Manager
Jan 2015 - Jan 2016Bridal Stylist
Apr 2014 - Dec 2014

Sun Tan City
Feb 2016 - Aug 2017Responsible for meeting and surpassing daily and monthly goals, personal and salon levelLeading a team and training staff to be successful on a daily basisOngoing development for myself and employeesBuilding rapport with clients and employeesKeeping a clean and sanitized environment for clientsFinding potential managers and employees and responsible for hiring effortsExceeding personal sales goal each monthProviding excellent standards of the company and morale with clients and staff Show less
Salon Director
Apr 2016 - Aug 2017Salon Director in Training
Mar 2016 - Apr 2016Assistant Salon Director
Feb 2016 - Mar 2016

Tiny house treats
Jul 2017 - Jun 2019Ice cream enthusiastIce Cream Enthusiast Serving ice ceam, shakes, treats, and food to customersProviding excellent customer serviceInvent new creations/menu items for customersMaintaining a clean work environmentBake treats when neededHandle cash for register

Shane Co.
Oct 2017 - Feb 2023Work with the buying team in Colorado Help increase revenue by driving salesMaking suggestions for productSuggesting price increasesClosely following the competition to keep ahead of the gameFollowing trends closely to keep the best product in the storeSell jewelry as well as coach staff through their sales Display excellent customer serviceWork with a team to reach a goalMonthly sales goal and training opportunitiesOpen and close the store when needed Selling and buying jewelryDisplay excellent customer serviceWork with a team to reach a goalMonthly sales goal and training opportunities
Visual Merchandiser/Key Holder
May 2019 - Feb 2023Sales Associate
Oct 2017 - Feb 2023

Bridal Rack Indy
Mar 2023 - Oct 2023Store ManagerMy job is to make the bride feel the most beautiful, confident, and comfortable on one of the most memorable days of her life. We provide more than fashion to the everyday bride, focusing on what she needs for her style and body type and excellent customer service to match. Responsibilities also included meeting sales goals, building and maintaining customer relations, and enhancing the buying experience through excellent customer service and product knowledge. Also managing a team and training them to be successful. Show less

MG Lux to Go
Nov 2023 - Dec 2023Store ManagerSelling beautiful off the rack wedding gowns at a discount rate, that they can take home the same day!

European Wax Center
Jan 2024 - nowCenter Manager/ Sales Manager
Licenses & Certifications
- View certificate

Leadership Mindsets
LinkedInJul 2022 - View certificate

Building Rapport with Customers
LinkedInSept 2019 - View certificate

Social Success at Work
LinkedInSept 2019 - View certificate

One-Minute Habits for Success
LinkedInJul 2022 - View certificate

Event Planning Foundations
LinkedInAug 2019 - View certificate

Improving Your Listening Skills
LinkedInAug 2019 - View certificate

Delegating Tasks
LinkedInSept 2019 - View certificate

Body Language for Women
LinkedInAug 2019 - View certificate

Balancing Multiple Roles as a Leader
LinkedInSept 2019 - View certificate

Becoming a Successful Leader (Inclusive Leadership Training)
CatalystX Inc.Jul 2019
Honors & Awards
- Awarded to Kirstien NelsonMillion Dollar Club ShaneCo Nov 2022 Reached 1 million dollars in sales
- Awarded to Kirstien NelsonVisual Merchandiser Runner up ShaneCo Feb 2022
- Awarded to Kirstien NelsonMillion Dollar Club ShaneCo Feb 2021 Reached 1 million dollars in sales
- Awarded to Kirstien NelsonVisual merchandiser runner up ShaneCo Feb 2021
- Awarded to Kirstien NelsonMillion Dollar Club ShaneCo Feb 2020 Reached 1 million dollars in sales
- Awarded to Kirstien NelsonEmployee of the Month - Mar 2019
- Awarded to Kirstien NelsonEmployee of the Month - Mar 2018
- Awarded to Kirstien NelsonCleanest Versa Spas Sun Tan City Jan 2017 I had one of the Cleanest Versa Spa Booths in 2016
- Awarded to Kirstien NelsonCleanst Salon Sun Tan City Jan 2017 I had one of the cleanest salons overall in 2016
- Awarded to Kirstien NelsonRookie of the Year Sun Tan City Jul 2016 This award goes to a new salon director who has dominated their new role. My first month as salon director our salon was ranked 9th out of 94 stores. I increased revenue as well as held retention efforts.
Languages
- enEnglish
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