
Malcolm Winston
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About me
Human Resources Manager at Smart Start of Forsyth County
Education

Winston-Salem State University
2011 - 2015Bachelor of Science - BS Business Administration, Management and Operations CompletedActivities and Societies: Football
Experience

Bojangles' Restaurants, Inc.
Feb 2012 - May 2014Shift LeadScreening, Hiring and training of new employees• Financial Reporting (Food Cost, Deposit Slips, Safe Deposits)• Cook/Manage Food prep Temperature Logs• Inventory Audit• Workplace conflict resolution, Hour/Pay Adjustments,• Customer Service rep for customer complaints.

Ashley Furniture Industries
Jun 2014 - Aug 2017Team Lead• Plan, oversee and participate in the warehouse operations• Analyze reports to calculate production piece/pieces per hour, employee performance, warehouse production…etc.• New employee orientation/job training• Quality/Inventory Audits • Certified Operator of a Forklift, Reach Truck, and motorized Pallet Jack

Novant Health
Mar 2018 - Aug 2023Make recommendations to leadership on improvements to current employee benefits, compensation packages, and policies to attract and retain a quality workforce.Educate team members and other employees on HR practices and company policies.Gather and share information on new employment regulations and labor laws.Conduct employee focus groups, exit interviews, performance evaluations to provide to upper management.Taking appropriate disciplinary action against employees who violate rules and regulations and addressing employee grievances.Handle both inbound and outbound phone conversations with team members to make sure conflicts are quickly resolved. Show less
Human Resources Analyst
Mar 2019 - Aug 2023Patient Access Specialist
Mar 2018 - Aug 2023

Ashley Furniture Industries
Jun 2021 - Aug 2023TrainerTrain, motivate and educate team members on proper use of industrial style PIVequipment. Also, provide guidance that adheres to company policies and safetyguidelines.Assist with any day-to-day functions to ensure operations run smoothly in a fast-pacedenvironment.Communicate with management on process/performance improvement via MicrosoftExcel, Outlook or Teams.Coordinate with HR to conduct exit interviews, performance plans and employeerelations issues.

Smart Start of Forsyth County
Jan 2023 - now*Partners with the leadership team to understand and execute the organization’s human resource and talent strategy, particularly concerning current and future talent needs, recruiting, retention, and succession planning. * Supports and investigates along with the assistance of outsourced H.R. Partners employee issues and conflicts and brings them to resolution in collaboration with employees, managers, and the CEO when applicable.* Reports Monthly Human Resources Analytics on the 5th of each month to ensure SSFC is aligned with the corporate strategy regarding human relations. * Creates learning and development programs and initiatives that provide employees with internal development opportunities. * Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles collaborates with departmental managers to understand skills and competencies required for openings. * Analyzing trends & leading efforts with key leadership to ensure SSFC's benefits package, wages, and overall compensation strategy align culturally and professionally, supporting the organization's strategic priorities and fostering a high-performance business culture, aimed at attracting and retaining top talent.* Creating Employee Engagement plans, getting necessary budget approval, and initiating activities to support professional development, Sunshine Club, and succession planning. * Facilitate discussions and decision-making processes within the HR committee, and provide policy changes, company updates, or any additional materials to HR committee members.* Ensure the organization’s compliance with local, state, and federal regulations related to Labor laws, SSFC policies and procedures Show less • Partner with the leadership team to understand and execute the organizations human resource and talent strategy.• Manage the talent acquisition process including recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles. • Analyze trends in compensation and benefits; research and propose competitive base and incentive pay programs to ensure the organization attracts and retains top talent.• Create learning and development programs and initiatives that provide employees with internal development opportunities.• Oversee employee disciplinary meetings, terminations, and investigations. • Maintain compliance with federal, state, and local employment laws and regulations. Show less
Human Resources Manager
Jan 2023 - nowHuman Resources Generalist
Jan 2023 - Feb 2024
Licenses & Certifications
- View certificate

SHRM Certified Professional (SHRM-CP)
SHRMJan 2025 - View certificate

ChatGPT for HR Certification
CareerLearningJan 2024 - View certificate

Wharton-AltFinance Institute: Understanding Excel Course (Foundational)
AltFinanceDec 2024 - View certificate

HR Legal Compliance Officer Certification
CareerLearningJan 2024 - View certificate

Wharton-AltFinance Institute: Financial Statement Analysis (Intermediate)
AltFinanceDec 2024 - View certificate

Nonprofit Human Resources Manager Certification
CareerLearningJun 2023 
Human Resource Management Certified Professional
ExpertRating Inc.Nov 2023- View certificate

Management 101 Certification: Essential Skills for Managers
CareerLearningJan 2024
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