Amos Quartey

Experience

• 

  The Shoprite Group of Companies

  Jul 2018 - May 2019

  Cashier

  Handled an average of 300 customer transactions daily with 100% accuracy, ensuring seamless checkout experiences and maintaining excellent customer satisfaction scores.Consistently balanced cash registers at the end of each shift with zero discrepancies, managing over 10,000 cedis in daily transactions.Resolved customer inquiries and complaints efficiently, reducing escalations by 25% and improving overall customer satisfaction.

• 

  Max-Migold

  Jun 2022 - Feb 2025

  Spearheaded the sales team, driving a 50% increase in sales revenue within the first quarter. , Optimized the onboarding and training processes, reducing the training duration by 15%. , Developed targeted promotional campaigns that boosted conversion rates by 35%. , I made over #22M naira sales last year and have been the sales champion for 2 years Instrumental in formulating growth strategies, achieving a 40% surge in client acquisitions.  Strengthened client relations, resulting in a 20% growth in referral-driven leads.  Oversaw CRM management, enhancing engagement and data accuracy by 25%., Administered prescribed medications under supervision, ensuring adherence to schedules. Conducted outbound client calls, increasing lead engagement by 30%.  Enhanced customer retention through feedback-based call approaches.  Made a sale of #1M in the first 3 months.

  • Sales Manager

    Jul 2024 - Feb 2025

  • Assistant Manager Business Development

    Oct 2022 - Jun 2024

  • Telemarketer

    Jun 2022 - Oct 2022
• 

  IBCScorp

  Feb 2025 - now

  Sales Consultant