Kalpesh Mahadik

Experience

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  Vedang Radio Tech. Pvt. Ltd

  Jul 2016 - Jun 2018

  TSG Survey Lead & RF Survey Engineer

  Roles and Responsibilities Handled:• Drive Test Based Troubleshooting for LTE Nodes.• Configuration Changes as per standard process.• Troubleshooting and Performance monitoring of new nodes.• Report collection and acceptance from Client.• Customer Complaints Survey, Analysis, and Solutions.• Coordinate with the Survey field team, Optimization team, Operations team, and Planning team for suggested solutions and Implementation scope. • SPOC for Zonal network resolutions related to all customer complaints queries.• Successfully handled a Survey Engineer team of 80 people for a year.• Support Team in the way of identifying and providing solutions for resolving Network Complaints (coverage/connectivity issues) and• their resolutions as per the SLA and Survey report.Tools : TEMS Discovery, AZENQOS,BI. Show less

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  Telecomeone Teleservices India Pvt Ltd

  Jul 2018 - Mar 2021

  RF Analyst and Team Leader in (RF Optimizations & Quality)

  Roles and Responsibilities Handled:• Carry our basic parameter checks such as RRM (RSRP, SINR, RSRQ, RSSI) and throughput during tests. • LTE Log Debugging of Handover failure scenarios, Radio link failure issues, Carrier aggregation.• Bug tracking and reporting issues to respective component teams and tracking the issues with them.• Performance Monitoring of Test Nodes Based on RAN KPIs and Troubleshooting accordingly.• Handled customer complaint analysis of Mumbai Circle.• New IBS Planning & solution deployment like CE-Repeater extender, Femto/CRAN for complaint resolution TNPS.• Deployment and maintenance of solutions, Audits and rectification of Punch points, Existing IBS extension, Distributed Antenna System maintenance/Alarm clearance/Sector Split/technology upgradation• Analyzing network KPIs to identify poor-performing radio, core network, DCR, CSSR, and ULRSSI and suggesting actions for improving their quality.• To extract and monitor reports from MYCOM, and ENIQ for the cell's performance index.• Carrying out audits, and suggesting measures in new/existing processes for customer excellence and perception.• Handled a team of 17 visit Engineers for day-to-day customer complaints resolutions.• TSG Survey Lead & RF Survey Engineer at Vedang cellular pvt.ltd, MumbaiTools: TEMS, AZQ, Google Earth, Wireshark, MYCOM, Show less

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  Jio

  Mar 2021 - now

  Deputy Manager: LTE/IOT/5GNR/FTTX Testing Engineer

  Performed in-depth log analysis across various network layers (NAS, RRC, RLC, MAC, PHY) in accordance with 3GPP specifications.Developed a strong understanding of key concepts such as Reselection, PRACH, DRX, C-DRX, SRS, RLF, and Carrier Aggregation, including both open and closed-loop power control.Analyzed Attach and Power-On Procedures, with a solid grasp of LTE call flows and registration processes.Managed bug tracking and reported issues to relevant component teams, ensuring timely resolution and effective issue management.Investigated mobility and IoT internet service issues by analyzing protocol packet captures to validate RRC connection establishment, PDN connectivity, policy exchanges, DNS resolution, TCP handshakes, and data flow.Addressed IoT and mobility internet accessibility complaints using various tools to examine IMSI, COS, MMTEL services, APN, PDN/RAT types, PGW/UE IP definitions, realm, VPLMN, PANI headers, URL and MSISDN whitelist status, as well as control and user plane call flows and device behavior.Gained hands-on experience with 4G/5G access networks, transport networks, EPC, and IMS technologies.Technologies:4G/5G Access Network, Transport Network, EPC, IMSProtocols:NAS, RRC, RLC, MAC, PHY, SIP, S1AP, GTPV2, DIAMETER, NGAPTools:IRIS Session Analyzer, Wireshark, HSS, IPSM, Truecall, SOAP, QXDM, QCAT, ELT, XCAL, HSS & UDM Show less