Emma Black

Experience

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  Commercial Union

  Dec 1991 - Oct 1994

  Senior Branch Administrator

  Supervising an administrative team within a busy financial services office.Key achievements included establishing regular ‘informal' training for advisers and administrative staff on a range of subjects from ‘improving organisation' skills to ‘reading body language'; Upgrading and improving neglected procedures to improve efficiency. Prior to December 1991, I had other clerical positions in Glasgow (Cannon Lincoln) and in London with companies such as EMI Records UK and Bailliere Tindall (Medical Publishers). I was also involved in the publishing (including proof reading & organisation of printing) and sales of health journals and books at the British Medical Association. Show less

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  DM Hall

  Nov 1994 - Jun 1995

  Office Manager

  Supervision of a team of typists to ensure surveys were typed quickly and accurately.Key achievements included setting up regular staff evaluation to find key areas for training and development; Improving communications between surveyors and secretarial staff to enhance the general atmosphere and improve productivity.

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  GAN

  Jul 1995 - Oct 1996

  Administration Manager

  The day to day running of a very busy financial services office. Key achievements included speeding up business processes by implementing a pre-submission compliance review by the administration staff; Improving training for all advisers in completion of paperwork and industry compliance issues; Improving all systems and procedures to improve efficiency in all administrative areas.

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  C12 Entertainment

  Oct 1996 - Jun 2000

  Administration Manager

  C12 were an entertainments company providing Discos, Karaoke, Ceilidh Bands, and assorted other entertainments to pubs, clubs, hotels, and private individuals throughout Scotland.My role at C12 was to look after all the bookings, ensure entertainers were prepared for their jobs, collect and bank all cash, organise weekly shifts.Key Achievements at C12 EntertainmentMy role expanded to include sourcing business by telephone and face-to-faceAssisting an IT company in setting up a bespoke booking system and diary Planning and administering contracts for agency staff/entertainers Show less

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  Pitts Wilson Electrical Limited

  Sept 2005 - Aug 2012

  Branch Administration Manager

  Pitts Wilson are specialists in electrical installations for both industrial and commercial sites. They provide a full planned and reactive maintenance support service. Additionally, the fire division offers an installation and maintenance service. My role is to provide an administrative service for both contracts and small works within Scotland. This includes discussing works with clients, allocating works, monitoring progress of works, processing timesheets and worksheets, invoicing and ensuring smooth running of the branch. Key software : Vixen (by Causeway) utilising Engineers Diary, Costings, Stock Controls Key Achievements at Pitts WilsonSet up new procedures and processes to increase efficiency within the BranchRequested by the Commercial Director to enhance the PWE profile in Scotland - this has been achieved through letters, emails and by telephone to key individuals e.g. architects, surveyors, building contractors. Expanded my role to include ordering of materials, plant hire, small fleet vehicle control, monitoring training and booking relevant courses and upkeep of NICEIC paperwork.PQQ Administration including sourcing works from websites, collating relevant information and ensuring deadlines met Show less

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  NG Bailey

  Jul 2012 - Nov 2012

  Administration Manager

  TUPE'd over from Pitts Wilson to NGB and position made redundant

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  Stirling Electrical Services Ltd

  Nov 2012 - Dec 2012

  Works Coordinator

  Temporarily helping out at an exceedingly busy contractor by scheduling works, ordering materials, dealing with customers and clients, updating databases and producing quotations for works etc.

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  Babcock International Group PLC

  Jan 2013 - Jul 2014

  Site Administrator - Babcock

  Day to day responsibility for works linked to facilities management on the DSG controlled areas on our site. Work is varied but inevitably I will be organising contractors attendance on site, helping to oversee the PPM and reactive works, ordering materials, drafting up quotes for the client and/or any tasks required (within reason!).

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  Hutchison Technologies Limited

  Feb 2015 - Jan 2020

  Business Systems Administrator and HSE Coordinator

  implementation and testing of new ERP software. Additional role as H&S coordinator.

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  Home

  Feb 2020 - Nov 2020

  Carer
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  IC Fire and Security

  Nov 2020 - Jun 2023

  Business Operations Administrator

  Implementation of ERP system in addition to the system administration.

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  MEP Technologies Ltd

  Aug 2023 - Oct 2024

  Project Controller

  Integration on MRP system and developing walk through guides and bespoke training.

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  ULTRAMECH LTD

  Oct 2024 - now

  Operations Coordinator