Michelle Lawrence

Experience

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  Memory and Development Lab

  Jan 2004 - Jan 2005

  Student lab assistant

  Worked with human research subjects to gather information through a computer-based test. Also performed assorted clerical and computer-based duties as well as retrieved research materials.

• 

  Washington University

  Jan 2005 - May 2007

  Student assistant

  Assisted Professor John Kelly in research and academic activity, including archaeological data collection and entry. Also worked on a website to link together Cahokia research information from various sources.

• 

  American Valet Parking

  May 2005 - Aug 2005

  Valet

  Parked and retrieved cars in a hospital setting. Assisted in loading and unloading of patients, including with wheelchairs. Trained in HIPAA, sanitary technique, and crisis preparedness.

• 

  Regency Management Services, LLC. – dba Ashley

  May 2005 - Aug 2005

  Receptionist

  Directed incoming calls and provided basic customer service. Oversaw small showroom of outlet merchandise, including sales and inventory. Assisted customers with furniture pickup. Handled cash. Performed basic office tasks such as filing and sending faxes.

• 

  Logpipe LLC

  May 2007 - Aug 2007

  Intern

  Facilitated communication between clients and employees at a web solutions provider. Performed assessments, developed two complete websites, and was nominated for Intern of the Year on indianaintern.net.

• 

  US Department of State

  May 2008 - Aug 2008

  Management Intern

  Assisted with several projects in different areas of management, such as information technology, event planning, and finance during my ten-week tenure. One project I completed was graphing the progress towards meeting quarterly ISO-9000 goals for the financial department.

• 

  Indiana University Bloomington

  Aug 2008 - Aug 2009

  Graduate Assistant-Webmaster

  Maintain and create content for the Russian and East European Institute's website, redesigned homepage. Also compile and send out a weekly list of events. Perform office tasks and assist faculty and staff.

• 

  Annie's Publishing

  Jun 2010 - Jun 2014

  Oversee materials and progress on recurring projects and periodic maintenance tasks. Corral materials, clarify goals, and provide status updates to internal stakeholders. Coordinate web development projects across departments. Compile and update newsletters, including layout, proofreading, and image editing. Adapt existing format to be more aesthetically consistent across email platforms, code new campaigns and design changes. Build and manage daily email promotions. Provide statistical reports on email sends. Oversee maintenance of kit-club website updates. Serve as style tsar for web development department.

  • Project Manager

    Jul 2012 - Jun 2014

  • Web Development Tech

    Jun 2010 - Jul 2012
• 

  Salesforce

  Jul 2014 - now

  • Senior Technical Consultant

    Feb 2023 - now

  • Technical Producer, Senior Consultant

    Aug 2020 - Feb 2023

  • Technical Producer, Consultant

    Aug 2018 - Aug 2020

  • Email Production Consultant

    Jul 2014 - Aug 2018