Michelle Lawrence

Michelle Lawrence

Student lab assistant

location of Michelle LawrenceIndianapolis, Indiana, United States

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  • Timeline

  • About me

    Senior Technical Consultant at Salesforce

  • Education

    • Washington University in St. Louis

      2003 - 2007
      Bachelor Arts; Comparative literature

      Activities and Societies: Russian Club, Note taker, Exam proctor

    • Санкт-Петербургский Государственный Университет

      2006 - 2006
      Russian language and culture

      Activities and Societies: Choir Study abroad program in St. Petersburg, Russia. Lived with a host family.

    • Indiana University Bloomington

      2007 - 2009
      Master of Arts Ukrainian, Russian

      Activities and Societies: Ukrainian Club (Vice President) Completed coursework towards an MA degree.

  • Experience

    • Memory and Development Lab

      Jan 2004 - Jan 2005
      Student lab assistant

      Worked with human research subjects to gather information through a computer-based test. Also performed assorted clerical and computer-based duties as well as retrieved research materials.

    • Washington University

      Jan 2005 - May 2007
      Student assistant

      Assisted Professor John Kelly in research and academic activity, including archaeological data collection and entry. Also worked on a website to link together Cahokia research information from various sources.

    • American Valet Parking

      May 2005 - Aug 2005
      Valet

      Parked and retrieved cars in a hospital setting. Assisted in loading and unloading of patients, including with wheelchairs. Trained in HIPAA, sanitary technique, and crisis preparedness.

    • Regency Management Services, LLC. – dba Ashley

      May 2005 - Aug 2005
      Receptionist

      Directed incoming calls and provided basic customer service. Oversaw small showroom of outlet merchandise, including sales and inventory. Assisted customers with furniture pickup. Handled cash. Performed basic office tasks such as filing and sending faxes.

    • Logpipe LLC

      May 2007 - Aug 2007
      Intern

      Facilitated communication between clients and employees at a web solutions provider. Performed assessments, developed two complete websites, and was nominated for Intern of the Year on indianaintern.net.

    • US Department of State

      May 2008 - Aug 2008
      Management Intern

      Assisted with several projects in different areas of management, such as information technology, event planning, and finance during my ten-week tenure. One project I completed was graphing the progress towards meeting quarterly ISO-9000 goals for the financial department.

    • Indiana University Bloomington

      Aug 2008 - Aug 2009
      Graduate Assistant-Webmaster

      Maintain and create content for the Russian and East European Institute's website, redesigned homepage. Also compile and send out a weekly list of events. Perform office tasks and assist faculty and staff.

    • Annie's Publishing

      Jun 2010 - Jun 2014

      Oversee materials and progress on recurring projects and periodic maintenance tasks. Corral materials, clarify goals, and provide status updates to internal stakeholders. Coordinate web development projects across departments. Compile and update newsletters, including layout, proofreading, and image editing. Adapt existing format to be more aesthetically consistent across email platforms, code new campaigns and design changes. Build and manage daily email promotions. Provide statistical reports on email sends. Oversee maintenance of kit-club website updates. Serve as style tsar for web development department.

      • Project Manager

        Jul 2012 - Jun 2014
      • Web Development Tech

        Jun 2010 - Jul 2012
    • Salesforce

      Jul 2014 - now
      • Senior Technical Consultant

        Feb 2023 - now
      • Technical Producer, Senior Consultant

        Aug 2020 - Feb 2023
      • Technical Producer, Consultant

        Aug 2018 - Aug 2020
      • Email Production Consultant

        Jul 2014 - Aug 2018
  • Licenses & Certifications

    • Salesforce Certified Administrator

      Salesforce
      Jun 2016
    • Trailhead Ranger

      Salesforce
      Jan 2017
      View certificate certificate
    • Salesforce Certified Marketing Cloud Administrator

      Salesforce
      Jun 2023
    • Salesforce Certified Marketing Cloud Developer

      Salesforce
      Jan 2024
    • Salesforce Certified Marketing Cloud Email Specialist

      Salesforce
      Jul 2017
  • Volunteer Experience

    • Board Member

      Issued by INDIANAPOLIS HEBREW CONGREGATION INC on May 2022
      INDIANAPOLIS HEBREW CONGREGATION INCAssociated with Michelle Lawrence
    • Grant writer

      Issued by Caring About People, Inc. on Aug 2013
      Caring About People, Inc.Associated with Michelle Lawrence
    • Choir Member

      Issued by Indianapolis Women's Chorus on Jan 2016
      Indianapolis Women's ChorusAssociated with Michelle Lawrence
    • Volunteer Tutor

      Issued by School on Wheels Indianapolis on Oct 2015
      School on Wheels IndianapolisAssociated with Michelle Lawrence
    • Member, Board of Trustees

      Issued by Congregation Achduth Vesholom on Aug 2012
      Congregation Achduth VesholomAssociated with Michelle Lawrence