Timothy Ezell

Experience

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  Bowers Dental Center

  Sept 2000 - Nov 2006

  Front Desk Manager/Human Resource Specialist

  •Ensured all human resources policies are kept updated. •Administered payroll for all front desk associates. •Created performance improvement plans for all front desk associates. •Organized and maintained client database, contact customers and providers for information, responsible for all aspects job the front desk.•Recruited and made selections for all administrative support positions for three dental centers.

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  IKEA Group

  Jun 2005 - Dec 2006

  Loss Prevention

  •Ensured IKEA’s access control policies regarding co-workers and visitors is adhered toGreet visitors.•Answered and maintained the facilities main switchboard.•Coordinated all internal communication (phones, PA System, two-way radios).•Ensured compliance with IKEA Risk Management standards regarding emergency procedures3•Monitored alarm systems (burglar alarm, fire alarm, panic alarms, etc.) and dispatches Safety & Security and/or Emergency Medical Services (EMS) as needed. •Coordinated emergency response procedures including evacuations.•Monitored Closed Circuit Television (CCTV) camera equipment.•Maintained checklists, logs, and filing systems.•Processed inbound/outbound mail.•Assumed responsibility for other tasks and projects as assigned. Show less

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  The Home Depot

  Nov 2006 - Jul 2010

  Appliance Specialist

  •Provided outstanding customer service to Home Depot Customers consistently meeting sales goals and earning bonus. •Assisted Human Resource Manager by pre-screening resumes, setting interviews, and conducting initial interviews with candidates for all store level positions•Manually developed schedules for over three hundred associates.

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  Fulton County Government

  Jan 2007 - Jul 2009

  Deputy Clerk, Juvenile Court

  •Reviewed and updated all policies and procedures for the Clerk’s office.•Developed training manual for Clerk’s office, which covered all pertinent processes and procedures.•Regulate all clerical information presented to the court, assist with the preparation of materials for Family Drug Court, and actively track sanctions being completed by juveniles who have gone before the Community Restorative Boards.

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  Kaiser Permanente

  Oct 2009 - Jun 2011

  Human Resources Generalist

  •Facilitated the progression of 17 Human Resource projects with 100% accuracy. •Managed operational budgets and projects for multiple departments.•Created, Maintained, Updated Microsoft Project Work plan as needed for HR Special Projects•Reviewed personnel action paperwork to ensure all required documents are completed entered and filed in a timely manner and within applicable laws. •Supported all HR processes and business requirements including recruiting, on-boarding, employee development, performance management, training, and transactional personnel tasks. •Spearheaded the employee on-boarding and exit process; providing support with benefits and the annual open enrollment process. •Responded to inquiries on HR discrepancy issues, including within payroll. •Conducted bi-weekly new hire orientation. •Provided records and information related to Unemployment Claims and EEOC matters.•Administer and ensure organization meets regulatory compliance for 401(k) program.•Acted as a liaison between the TSPMG HR Business Functions to ensure integrated business solutions that produce efficient and comprehensive policies and procedures. This includes payroll, compensation, benefits, performance management, scheduling, HRIS, recruitment, retention, policies and other functional areas within the department.•Subject matter expert on advanced modules of CompAnalyst including – Salary Structures, Merit Modeling, Reporting and Analysis Show less

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  Fulton County Government

  Jun 2011 - now

  • Directed accounting, human resources, information technology, grant compliance, and other programs for the court. Assessed information technologies to improve court processes.• Managed physical space to ensure adequate room for work and accessibility for all citizens and staff. • Prepared, implemented, and managed assigned program budget, including performing cost analyses, monitoring equipment/material costs, and approving expenditures for assigned area.• Served as an advisor in the absence of the Chief Magistrate Judge on non-judicial matters, including fiscal and budgetary issues, procurement activities, and administrative procedures. • Assisted the Chief Magistrate Judge with grants management, program enhancements, and departmental training as required.• Identified and worked to resolve organizational problems; works to continually improve departmental rules, regulations, policies, and procedures.• Marketed and promoted Court programs to citizens and policymakers; represents the department at designated events.• Served as a senior liaison to outside agencies and confers with judges, attorneys, and the public to ensure adequate communication and review of administrative service provisions. • Managed assigned staff including establishing workloads, prioritizing work assignments, evaluating employee performance, resolving staff issues, and administering disciplinary action as required. Show less •Senior manager for all administrative, case management, and courtroom operations for all Fulton County Magistrate Court criminal and civil cases.•Manage forty-five employees for a division that handles approximately 100,000 cases per year.•Led the reorganization of Fulton County Superior and Magistrate Court criminal and civil divisions,separating from State Court into one division service customers for all criminal and civil case types.•Implement case flow and performance management standards for all civil division case types (SmallClaims, Dispossessory, Garnishments, Personal Property Foreclosures, Abandoned Motor Vehicles,Warrant Applications, Environmental, and etc.•Configure and implement the electronic filing for all Magistrate Court civil case types. Making the court the 1st Magistrate court to implement mandatory electronic filing in the State of Georgia. Show less •Strategic manager for all administrative and case management operations for the largest civil trial court in the state of Georgia, Fulton County State and Magistrate Court. •Manage 40 plus employees for a division that handles approximately 100,000 cases per year.•Oversaw the reorganization of Fulton County State and Magistrate Court civil divisions, merging from five separate offices into one division serving customers for all case types.•Implement case flow and performance management standards for all civil division case types (Small Claims, Dispossessory, Garnishments, Personal Property Foreclosures, and State Court).•Drive employee performance for all units under the civil division (Customer Service, Case Initiation, Call Center, Calendar Unit, Docket Unit, Records, Mail Operations, and Garnishment Payment Units)•Manage assigned staff, including establishing workloads; prioritizing work assignments; evaluating employee performance; developing, interpreting, and enforcing policies and procedures; resolving staff issues; and administering disciplinary action as required. •Interpret changes in law and develops, implements, and monitors regulations affecting court system operations. •Serve as an advisor to court officials on matters involving court operations, management, program evaluation, and administration. •Prepare, administers, and monitors assigned area budget. •Recruit and make hiring selections for all levels of civil division deputy clerk positions. Show less •Strategic manager for all administrative and case management operations for the largest civil trial court in the state of Georgia, Fulton County State and Magistrate Court. •Manage 40 plus employees for a division that handles approximately 100,000 cases per year.•Oversaw the reorganization of Fulton County State and Magistrate Court civil divisions, merging from five separate offices into one division serving customers for all case types.•Implement case flow and performance management standards for all civil division case types (Small Claims, Dispossessory, Garnishments, Personal Property Foreclosures, and State Court).•Drive employee performance for all units under the civil division (Customer Service, Case Initiation, Call Center, Calendar Unit, Docket Unit, Records, Mail Operations, and Garnishment Payment Units)•Manage assigned staff, including establishing workloads; prioritizing work assignments; evaluating employee performance; developing, interpreting, and enforcing policies and procedures; resolving staff issues; and administering disciplinary action as required. •Interpret changes in law and develops, implements, and monitors regulations affecting court system operations. •Serve as an advisor to court officials on matters involving court operations, management, program evaluation, and administration. •Prepare, administers, and monitors assigned area budget. •Recruit and make hiring selections for all levels of civil division deputy clerk positions. 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  • Chief Operations Officer, COSMC

    May 2023 - now

  • Chief Administrative Officer/Court Administrator

    Aug 2020 - Jun 2023

  • Court Administrator, Magistrate Court

    Jun 2019 - Aug 2020

  • Chief Deputy Clerk, Magistrate Court

    Jan 2016 - Jun 2019

  • Chief Deputy Clerk, Civil Division for State and Magistrate Court

    Oct 2013 - Jan 2016

  • Assistant Chief Deputy Clerk, Superior Court

    Jun 2011 - Oct 2013
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  Rockdale County Government

  Jan 2018 - Jan 2019

  Business Consultant, Rockdale Magistrate Court