Facundo Crespo

Experience

• 

  Cummins Inc.

  Apr 2006 - Nov 2006

  Sales Assistant

  Internship

• 

  Avon

  Dec 2006 - Mar 2007

  Purchasing Administrator

  Internship

• 

  Ashiwea

  Mar 2007 - May 2009

  - Launched new product bounded to individuals- Designed processes for company’s logistics, reducing claims from 12% to less than 1% of customer orders in 6 months- Negotiated agreements with suppliers which generated over 30% in annualized savings- Led two different teams in the Customer Service & Logistics area, with a total of five people in charge- Member of Ashiwea’s management team. Created and followed up different projects company wide- Developed new policies for Costumer & Associate service Show less

  • Product Manager and Coordinator of Costumer Service & Logistics

    Jun 2008 - May 2009

  • Commercial Alliances Coordinator

    Mar 2007 - Jun 2008
• 

  SC Invest

  May 2009 - Sept 2013

  Operations Supervisor

  - Developed a 200 clients portfolio from scratch in the first year- Doubled annual billing in 2010 and held it during 2011- Carried out market research, developed marketing strategy and launched for sale 90% of the product portfolio- Led joint venture agreement with Welttechnik S.A. which increased company profits by 30%- Developed the entire dealers network- Negotiated agreements with international suppliers reducing FOB prices in at least 10% in all cases- Conducted a market analysis of custom service providers which collaborated with 10% costs reduction Show less

• 

  DIRECTV Latin America

  Sept 2013 - Mar 2023

  - Lead S&OP Team of 28 people- Improved 45% early Churn indicator by leading sales commission model changes across Latam- Achieved forecast accuracy goals over 95% every year including 99.3% in 2019.- Led Oracle Supply Chain Management implementation (Demand Planning, S&OP & Supply Planning modules)- Reshaped Planning Latam processes and reports- Implemented new commission model to drive Quality & Performance on customer acquisition- In charge of regional Material Resource Planning- Responsible as a HUB for Regional Sales & Operational Planning Show less - Led Logistics & Retrieval Operations team of 18 people to achieve every goal proposed during 2016 and 2017- Improved and sustained Fill Rate KPI from 78,7% to 96%- Improved general OTD from 95% to 97% enhancing Patagonia zone by 27pp- Boosted retrieval effectiveness 16pp during 2016- Conducted a WH analysis identifying 4k null rotating pallets- Optimized distribution circuits achieving $1.5MM savings in 2017- Developed Supply Chain Strategic Plan and KPIs dashboard- Exceeded 2017 Latin America top 25 GPTW survey average results by 2pp- Achieved 22pp over Directv Argentina overall results according to GPTW 2017 survey Show less - Led Supply Planning team of 4 people to achieve every goal proposed- Achieved months on hand goals for all key materials every quarter with less than 1% OOS- Implemented an inventory policy model which helped reducing working capital by USD 80MM and warehousing costs by USD 200K in 2 years- Designed an "optimization model" for recycling operations that helped to reduce USD 500K per year- Led the design and implementation of a new Prepaid Pack that reduced distribution cost by 30% and USD 1MM per year on carton box- Launched a new production line in Córdoba which helped reduce distribution costs by USD 120K per year- Accomplished Prepaid record requirements during 2014 Brazil World Cup Show less

  • Regional Logistics Director

    Nov 2021 - Mar 2023

  • Sales & Ops Regional Sr. Manager

    Oct 2017 - Oct 2021

  • Logistics & Retrieval Operations Supervisor

    Apr 2016 - Sept 2017

  • Supply Planning Supervisor

    Sept 2013 - Apr 2016
• 

  Prisma Medios de Pago

  Feb 2023 - now

  Head of Operations - Merchant Payments Solutions