Gabriel Varela

Experience

• 

  Pancakes on the Rocks

  Sept 2011 - Oct 2014

  Waiter/ Host/ Barman

  • Hosting and waiting tables• Bartending responsible for cleaning, closing and stocking the bar• Cash handling of registers, taking bookings for customers

• 

  Rydges Hotels & Resorts

  Sept 2013 - Sept 2014

  Waiter/ Host/ Barman

  • Setting up and serving functions• Waiting tables in the restaurant• Operating the bar, serving hotel guests

• 

  National Australia Bank

  Oct 2014 - Dec 2015

  • Working in an outbound call centre role where my role is to call NAB customers to discover their needs through having a sales inspired conversation.• Aiming for targets each week to get a certain number of referrals and applications by sending customers through to the sales team.• Maintaining compliance standards and achieving positive call evaluations Providing customers with great service assisting with all banking enquiries. Strong focus on maintaining compliance and following banking procedures and policy.

  • Business Development

    May 2015 - Dec 2015

  • Customer Service Representative

    Oct 2014 - May 2015
• 

  Kinetic IT

  Dec 2015 - Dec 2018

  Senior Service Desk Analyst
• 

  Panasonic Avionics Corporation

  Dec 2018 - now

  Technical Service Representative