Parvathy(Par) Kandrathanda

Experience

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  Wipro Technologies

  Oct 2005 - Jan 2015

  • Understand the scope of Project Plan, manage Project Scheduling, Monitoring.• Expertise in understanding business requirement, Fit-Gap Analysis, requirement mapping, pre-sales scenarios, solution designing, implementing and customizing the product as per business requirements.• Have Application and technical knowledge on Microsoft Dynamics CRM 2011/2013/2015 and assisted customers in pre-sales engagements of CRM.• Active involvement in business and sales development activities through presentation and demos, business cases, assisting sales team during client and sales meetings and technical teams during deployment.• Demonstrated abilities in comprehensively responding to RFPs (Request for Proposals) including the development of overall solution, technical and commercial aspects as well as overlooking the overall preparation of proposals involving multiple teams and stakeholders. • Track backlogs; Early warnings\Issue\Risk\Mitigation Management for all open project engagements.• Ensure completion of Technical Documentation for all towers under scope for Project.• Plan for Proposal preparation, managing projects, providing Time frames, Process Definition and recommending the best product solutions in liaison with internal stakeholders.• Ensure base lining of Process Document during the Parallel Perform phase.• Analyse Performance and prepare training plan for the steady state activities. • Tracking and maintaining documents for–Operations, Resourcing, Training and Communication Plan.• Co-ordinate and conduct weekly meetings with the stakeholders.• Follow up on Competency & Training's completion within projects. Show less • Worked as Technical Support Engineer for the EMC Documentum eRoom application, which enables distributed teams to work together more efficiently—optimizing business processes and streamlining decision making. Also, enables your distributed teams to work more efficiently with secure, web-based collaborative tool that are easy to deploy and Content management.• Provided level 2 technical support and remote assistance to US, Canada customers (EMC Product) and replied to the service requests submitted by clients/customers Show less • Worked as a Project engineer on VERITAS Backup Exec application- 10.0 \​ 11d Versions to take backups\​ perform restoration of the client data. • Provided Level 2 technician support for Global Backup Operations(GBOC) project which involves Monitoring, Troubleshooting of Backup Infrastructure of Microsoft Corporation by using Network Applications like VERITAS Backup Executive 10.0\​11.0 & Microsoft Data Protection Manager(DPM).• Restoration of the data successfully as per clients’ requirement on priority. Show less

  • Project Operations Analyst

    Nov 2010 - Jan 2015

  • Senior Project Engineer

    Feb 2008 - Oct 2010

  • Project Engineer

    Oct 2005 - Jan 2008
• 

  Federal Reserve Bank of Chicago

  Dec 2016 - Nov 2018

  Senior Technical Business Analyst
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  PowerObjects

  Jul 2021 - Mar 2022

  Senior Technical Business Analyst
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  Microsoft

  Mar 2022 - now

  Customer Success Account Manager