Kitaka Christopher

Experience

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  Makerere University, Faculty of Computing and Information Technology

  May 2009 - May 2010

  Permanent Intern System Administration

  Oversight of Desktop maintenance (Windows XP, 7, Linux/UNIX and Red HatSetting up the following services and applications in a large scale environment Apache, Sendmail, Squid, MySQL, MS-SQL, IIS, SSL, etc)Configuring and Maintaining servers in the Data CenterComputer Repairs & Maintenance.Hardware and software installationNetworking of Computer Laboratories.Running Software installation, updates & UpgradesEnd user Support .i.e. solve day to day problems for both staff and students.Preparing Inventory & writing reports.Reported on progress at weekly team meetings Show less

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  ICT Consults Ltd

  Jan 2010 - Jun 2012

  Development and maintenance of data development plans for clients across the country, Maintaining excellent communication with the technical manager on all tasks and projects through reportsMonitoring and maintaining the use of ICT infrastructure. Undertaking ongoing performance tuning, software upgrades, and resource optimization as required by customer installationsAssisting in the planning, designing documentation, and implementation of various systems including desktop PC’s, servers, network equipment, and software applicationsEffective installation, configuration, operation, and maintenance of systems hardware, software and network infrastructure Show less Automated the most frequently executed Service Desk procedures, with aconsequent 66% reduction in the cost of handling these calls and a 90% reductionin the response time to these callsCreated and implemented a program of software updates which allowed aproactive approach to dealing with potential problems, thereby reducingunplanned downtime that damaged the Business. Subsequently implemented anupgrade strategy to ensure that the above benefits were maintainedInitiated, implemented and enforced tight security model (firewall, DMZ and content filters)Authored application layer firewall to dramatically improve IIS’s security model Show less

  • System Administrator

    Jan 2010 - Jun 2012

  • Technical Person IT

    Jan 2010 - Jan 2012
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  Kabojja International School

  Aug 2012 - Jan 2018

  ICT Consultancy & Instructor

  Cambridge International General Certificate of Secondary Education Information Communication Technology (IGCSEICT) instructor and ICT Consultancy in deployment of Interactive White Boards in Education, and Adaptive Technologies for Learning

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  Intergrated Computer And IT Solutions Ltd

  Jan 2013 - now

  Director Of Technical Services

  Oversee all technology operations (e.g. network security) and evaluate them according to established goalsDevise and establish IT policies and systems to support the implementation of strategies set by upper managementAnalyze the business requirements of all departments to determine their technology needsPurchase efficient and cost effective technological equipment and softwareInspect the use of technological equipment and software to ensure functionality and efficiencyIdentify the need for upgrades, configurations or new systems and report to upper managementCoordinate IT managers and supervise computer scientists, technicians and other professionals to provide guidanceControl budget and report on expenditureAssist in building relationships with vendors and creating cost-efficient contracts Show less