Nicolò Falzoni

Experience

• 

  University of Pavia

  Apr 2011 - Sept 2011

  Research Assistant - Microbiological Department

  Realtime PCR, microbiological test, Molecular biology of virus

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  University of Pavia

  May 2013 - Jul 2013

  Research Assistant - Laboratory of Biocatalysis

  Enzymes' activity; TLC; Chromatography FLASH; HPLC; pH STAT; UV spectrometry; electrophoresis; principles of pharmaceutical technical; CS-ChemDraw Ultra 7.0

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  Protezione Ambientale S.r.l.

  Sept 2013 - Feb 2014

  Quality Control Lab

  Microbiological quality control, Mibrobiological challenge test, realtime PCR, microbiological test, GMO testing, Sample preparation, Sampling water-food-cosmethic.

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  QIAGEN

  Oct 2014 - May 2018

  - Strategy implementation: Implementation of strategy in defined accounts; maintenance and development of existing business growth- Business/Markets development: Drive and initiate development of new business opportunities by visiting customers regularly and selling the full portfolio of products- Building customer relationships: Drive customer satisfaction and increase competitive advantage by building trust and relationships. Develop relationships with key customers helping them understand how to use the products in different settings for different purposes- Sales revenue/budgets: Meet/Exceed sales targets. Budget responsibility for all QIAGEN products; Support other roles and developing tactical plans to maximize revenues- Planning/Forecasting: plan, Forecast and achieve objectives and Key Performance Indicators in territory/ accounts, using pre-call planning for increased effectiveness- Manage resources: Utilise resources and cross-functional/ regional contacts. Utilise SalesForce database to input and provide information that will increase effectiveness in front of customer and aid sales. Show less - Generate as much as possible Opportunities in AT utilizing potential customer list, customer attendance list from webinars, public customer list. Main activity to screen the potential customer list via phone evaluating customer interest area and ending up with an appointment of an Account Manager. Tracking the activities in CRM.- Support and develop QIAGEN business by phone campaign activities- Achieve or exceed objectives by actively selling to end users primarily via the telephone or electronic channels. Develop a working knowledge of current and potential activities that may affect revenues. Utilize pre-call planning for increased effectiveness. - Develop a relationship with customers by keeping them aware of the organization’s current policies and practices. - Utilize the CRM and the SalesForce database to input and provide information that will increase effectiveness and aid sales Show less

  • Account Manager

    Apr 2015 - May 2018

  • Inside Sales Italy

    Oct 2014 - Mar 2015
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  Abbott

  May 2018 - Nov 2020

  Ambassador

  • Represent company and its products to the media and customers in a positive manner.• Has well-developed knowledge of the company’s sales and marketing goals and objectives and executes initiatives to achieve them.• Plan and implement awareness creating programs to reach out to potential customers.• Share customer feedback to the company in anticipation of improving products and services and participate in developing marketing ideas.• Develop and maintain strong communication with buying offices and customers.• Conduct product training and handle inventory preparation initiatives.• Monitor brand movement, pricing and distribution penetration.• Build and sustain business relationships with key accounts within assigned areas. Show less

• 

  ELITechGroup - A Bruker Company

  Nov 2020 - now

  Key Account Manager

  • maximize sales profitability, growth and account penetration within the North West of Italy by effectively selling the company's products to existing and new ELITech accounts at hospitals and commercial labs• develop a sales plan and navigate to close sales through appropriate customer departments and resources including the laboratory, infection control, purchasing and others.• promote, develop the need for, and position ELITech products/solutions; drives to securing new business.• establish and maintain customer relationships that result in customer satisfaction, retention and acquisition.• interface with other members of the sales and marketing organization team to assist in the development and execution of sales strategies, tactics and pricing strategies.• develop and deliver presentations and proposals effectively in formal and informal meetings.• conduct accurate sales forecasts and manage customer data in sales funnel database.• prepare proposals, negotiate pricing, and oversee new order implementation.• Understand and communicate internally key market, customer, industry and competitor trends/information. Show less