Thembi Vavi

Experience

• 

  Mnagwanani spa group

  Nov 2016 - Dec 2021

  Front desk operator

  Greet client manage appointments, and handled walk- insAnswer phone calls, responded to emails and resolve customer quieriesMnage bookings, cancellations and reschedulingProcessed payments, handled point- of -sale transactions and mantained accurate recordsCoordinated services,treatments and product salesMantain spa cleanliness, organiszation and ambienceProvided exceptional customer service, ensuring client satisfactionCollaborated with therapist and management to ensure seamless operationsManaged invetory, restocked supplies,and report stock levelsImplement promotiinal activities,events and loyalty programs Show less

• 

  Protea Memory Clinic

  Apr 2022 - Jun 2022

  Care Assistant

  •Administering medications•Mobility•Assisting clients during mealtime•Companionship•Emotional support•Personal care•Assisting with shopping•Maintain a clean environment.•Transport clients to and from appointments.•Arranging leisure activities•Assistance with dressing•Assisting with eating and drinking•Cleaning•Communicating with patients and family members•Ensure care delivered is person-centred.•Housekeeping duties•Maintaining confidentiality•Make patients feel comfortable.•Medical monitoring•Monitoring body temperature•Moving and handling•Plan and prepare nutritious meals.•Supporting nurses and doctors•Wash and dress patients. Show less

• 

  NAZARETH CARE CHARITABLE TRUST

  Jul 2022 - now

  Care Assistant

  •Administering medications•Mobility•Assisting clients during mealtime•Companionship•Emotional support•Personal care•Assisting with shopping•Maintain a clean environment.•Transport clients to and from appointments.•Arranging leisure activities•Assistance with dressing•Assisting with eating and drinking•Cleaning•Communicating with patients and family members•Ensure care delivered is person-centred.•Housekeeping duties•Maintaining confidentiality•Make patients feel comfortable.•Medical monitoring•Monitoring body temperature•Moving and handling•Plan and prepare nutritious meals.•Supporting nurses and doctors•Wash and dress patients Show less