Derrik Box, PMP - Agile - Lean - Leadership - Communication

Experience

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  PeopleSoft, Inc.

  Jan 1997 - Jan 2001

  Senior Technical/Functional Consultant

  • Provided numerous consulting services for a variety of higher education institutions and environments including business process re-engineering / automation, custom modifications, custom reports, communications, and security management.• Provided functional and technical analysis through the PeopleSoft Global Support Hotline, providing issue resolutions, documentation, and guiding clients through resolutions. • Product release testing including automated testing methodology, quality control, security, error resolution and documentation. Show less

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  Ciber Global

  Jan 2001 - Jan 2006

  Senior Technical/Functional Consultant

  Led Student Information System implementation. Provided numerous consulting services for variety of higher education institutions and environments, including business process re-engineering / automation, custom modifications, custom reports, training, communications, and security management.• Directed PeopleSoft campus implementation from inception to Go Live, completing implementation on time. Extended post-Go-Live to develop modifications, custom reports, communications, and update security. Show less

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  University of Maryland Global Campus

  Jan 2006 - Jan 2019

  Surveyed, analyzed, reported and improved technical performance of vendor provided solutions, collaborating with hosted management services, 3rd party providers, PMO, procurement office, and stakeholders.• Assessed and reported value of Vendors’ relationships based on KPIs and ability to meet contract SLAs. Identified opportunities to improve performance, strengthen relationships, mitigate risk, and reduce cost.• Partnered with IT vendor managing production system maintenance, scheduling, issue resolution and tracking to drive customer focused initiative. Identified over $20K in savings and improved vendor performance.• Analyzed at risk projects using MS project, Excel, and other tools to identify project plan, budget, resource, and communication issues. Generated report charting missed milestones, cost overruns, clawback opportunities, and options to mitigate future risks. • Monitored vendors deliverables contract, timelines, policies, and procedures requirements. Identified 100s of thousands of dollars in SLA breach and reporting errors, SOP savings, and contract amendment risks.• Collaborated with and served as liaison between business groups and technology teams confirming all parties understanding and consensus of requirements and deliverables mitigating the risk of re-work and wasted resources. Show less Managed multiple complex cross-functional projects utilizing interpersonal and analytical skills to provide leadership and optimize team performance. Maintained customer focus and embraced change to make data driven decisions to apply innovative solutions to support strategic goals and ensure project success.• Led HCM Production decommission project collaborating with over 30 technical, functional, internal, and external stakeholders worldwide, saving 100s of thousands of dollars and several months.• Re-engineered manual application processes with automated system process eliminating errors and reducing staff requirements and processing time 90%.• Member of Functional Advisory Board that prioritized projects, managed time and dependencies, resources, and risk across multiple cross-functional projects. Communicated to all levels of management and ensured projects’ delivery.• Production upgrade functional / technical lead for multiple departments. Managed cross-functional business, system, modification, and end-user security requirements, communicated to stakeholders, led training, and UAT moving the production system from a non-supported version to a current fully supported version.• Created business case for 3rd-party vendor. Negotiated free trial period and generated cost/benefit and ROI analysis to facilitate informed purchase decision.• Provided Workday to PeopleSoft data mapping solutions supporting transition to new HCM system. Show less Managed FA systems and staff, processing 100s of thousands of applications and awarding millions of dollars in Federal and State aid. Designed and delivered process improvements. Managed ISIR file loading and generation, awarding and disbursements, student communications and requirements, end-user security, ad-hoc reporting, and Federal regulations compliance.• Re-engineered manual FA awarding process into automated batch process awarding thousands of students instantly while reducing staff and time requirements. • Mentored and trained staff, managing workload, annual reviews, bi-weekly meetings, and career advancement. Show less

  • Technical Performance Manager

    Jan 2006 - Jan 2019

  • Senior Systems Analyst / Project Management

    Jan 2010 - Jan 2017

  • Director Financial Aid Systems

    Jan 2006 - Jan 2010
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  Maryland Judiciary

  Jul 2019 - now

  • Responsible for all efforts related to planning, implementing, maintaining, and supporting Peoplesoft HCM, ELM, and Portal systems and their business processes.• Manage extensive interfaces with all departments and external partners systems such as Workday.• Primary technical lead responsible for overseeing the contractor maintenance team.• Responsible for the complex activities of analyzing, configuring, testing, deploying, and maintaining how new functionality and business processes are implemented via the system.• Manage multiple projects linking those projects to business initiatives while ensuring project management best practices, standards and procedures are adhered to. Show less

  • Applications Manager Human Resources, Financials, and Education Systems

    Apr 2021 - now

  • Senior Project Manager

    Jul 2019 - Apr 2021