Sally Patterson

Experience

• 

  Empire Cat

  Jul 1989 - now

  Have spent the bulk of my professional career at Empire Southwest in all areas of the Caterpillar Dealership. I have held positions in the Parts, Hydraulics, Service and Warranty Departments. I spent 5 years managing the Hydraulics Operations and Parts Deparment and 7 years managing the Warranty Department. I moved to Illinois for an opportunity with Caterpillar Global Warranty for a year and returned to Empire in a Six Sigma role. In August I recieved my Master Black Belt Certification through Caterpillar. Show less

  • Marketing Analytics Manager

    Sept 2015 - now

  • Six Sigma Black Belt

    Jul 1989 - now
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  Caterpillar Inc.

  May 2011 - Aug 2012

  Global Warranty Dealer Development

  Worked in Caterpillar Global Warranty group supporting and training Worldwide dealers and Caterpillar Service Representatives. Conducted teleconference seminars for worldwide dealers and warranty training classes in the US, Europe and South America. Managed projects with international teams of dealer and Caterpillar personnel.