Ricardo Arcelay

Experience

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  Hoffman LaRoche

  Jan 1992 - Jan 1994

  Chemist

  • Responsible for the analysis of finished and manufacturing pharmaceutical products in solid dosage, liquid and gel form ensuring compliance to strict FDA and company regulatory specifications. Statistical process data• Approved the release of lots for distribution and sale, also maintained logbook of all laboratory procedures, QC audits and prepared an activity report within stated periods. HPLC, FTIR, GC, Karl Fischer, wet chemistry handling. • Complete knowledge of MSDS, FDA and pharmaceutical regulations. Show less

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  Bioanalytical Instruments

  Feb 1994 - Jan 1999

  Account Executive

  • Engaged in the sales and technical support of laboratory instruments for the pharmaceutical industry, hospital and food industry including among other scales, ph meters, UV-VIS Spec, checkweighers, FTIR, metal detectors, and consumables for 25 key accounts in the eastern region of Puerto Rico, while expanding and developing an active client portfolio. • Designed visual presentations used for new business ventures as well as internal product knowledge for sales team highlighting features, benefits and technology improvements. • Generated sales forecasts, activity and account status reports. Show less

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  FIS-VCI Inc.

  Jan 1999 - Jan 2004

  Sales Executive

  • Responsible for the northeastern region of Puerto Rico, Santo Domingo and the Caribbean territory.• Managed the sales team to achieve quota and company goal.• Successfully turned around this route plagued by poor sales performance, stimulated growth and increased service quality. • Consistently met or exceeded monthly quota and reached yearly sales of up to $1.8M.• Cultivated and maintained relationships creating a strong loyalty factor among accounts.• Responsible for the marketing, selling and promoting filtration, instrumentation, chemicals, water analysis, pharmaceutical, plastic and scientific products to laboratories, environmental, cosmetic industries, food industry biotech, hospitals and pharmaceuticals. • Designed and executed sales, marketing and business strategies. Prepared revenue forecasts and developed business among target groups utilizing well-developed referral network system and cold call campaign. • Planed and execute territory store audits, competitive market assessments, and monitor account standing to ensure a high degree of customer satisfaction, growth and compliance to payment schedules. • Establish team goals and route schedules. Show less

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  Particle Measuring Systems

  Jan 2004 - Oct 2007

  Sales Representative

  • Responsible for all Puerto Rico, Dominican Republic, and Caribbean territory.• Successfully managed the marketing and selling of high technology instruments, particle counters, automation systems, environmental monitoring systems to laboratories, pharmaceuticals, cleanrooms, biotech, hospitals, distributors, electronics and medical device industries.• Execute forecast, pipeline product tracking, company policy, and direct reporting to US headquarters.• Managed budget and territory development.• Complete knowledge of ISO 14644-1,14644-2 and GMP standards for certifying and cleanroom monitoring.• Maintained and enhanced contractor and customer relationship management working from virtual office.• Member and speaker of the ISPE program. Show less

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  MG America

  Nov 2007 - Dec 2016

  Regional Sales Manager

  • Responsible for managing all the Puerto Rico, Dominican Republic and Caribbean market’s day to day operations and selling process of packaging machines, shrink bundlers, cartoning machines, capsule fillers, vials, bottles and tube filling machines, thermoforming, blisters, tray carton, case packer, palletizer, metal detectors, and AB & Siemens PLC end of the line packaging machinery to pharmaceutical, medical device, electronics and food industries. • Consistently met sales goals and sold up to $2M a year in new business. • Demonstrated success in launching new products and the management and development of efficient sales strategies and tradeshow opportunities. • Keep track of sales strategies and account penetration levels.• Established and expanded relationships with key executives and decision makers within the client’s organization. Analyzed, assessed, and addressed all customer business needs to close sales opportunities. Show less

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  Adents

  Jan 2017 - Jan 2019

  Regional Sales Manager For US South East, Caribbean and South America

  • Responsible for managing all sales in Puerto Rico, the Caribbean, Southern United States (KY, TN, NC, SC, GA, AL, MS, FL) and South American market’s day to day operations. • Reported directly to company VP.• Developed presentations and business proposals to influence key stakeholders at all levels of an organization, including executive and C-level. • Maintain customer relationships, the emergence of new projects and customer loyalty.• Strong ability to anticipate customers’ needs and match them with appropriate products, services and carry the solutions from initial contact to closing.• Monitor and analyze sales strategies performance, sales growth and penetration levels to determine next steps and communicate trends, progress, opportunities and recommendations directly to company Head Quarters. • Utilize a variety of prospecting, negotiation, and business development techniques to drive sales and new business opportunities; including cold calling, direct email campaigns, marketing, personal referrals, professional affiliate networks, thorough competitor research and consistent follow-up with clients. • Business forecasting, closing and after sales support. Show less

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  MilliporeSigma

  Apr 2020 - now

  Account Manager Research Pharma