Murad Al Muzayyen

Experience

• 

  Al Faraby Medical Group

  Aug 2007 - Dec 2011

  • Business Relationship Management: Managing and developing work relationships with dispensary at the main branch, building strong and trusted relationships with clients, and enhancing their satisfaction. • Reception Organization and Management: Organizing and managing the reception process at the center, overseeing the reception team in welcoming patients and visitors, providing guidance and necessary information with skill and professionalism, and ensuring a positive reception experience for visitors.• Sales Goal Achievement: Achieving the defined sales targets for the main branch, developing effective sales strategies, and implementing them efficiently to increase market share and achieve sustainable growth.• Market Analysis and Forecasting: Conducting market analysis, studying competitors' forecasts and trends, and identifying new opportunities to guide management towards the right strategies.• Offer Development and Pricing: Creating innovative and client-centric sales proposals at the main branch, determining appropriate pricing, and presenting competitive offers to win new deals and increase sales volume. Show less • Relationship Development: Building and cultivating relationships with potential clients and delivering marketing proposals to them.• Achieving sales goals: Achieving specific sales goals, enhancing sales and increasing market share. • Monitoring Offers and Requests: Tracking customer offers and requests, updating databases, monitoring sales, and submitting regular reports to management.• Tracking Trends and Competition: Continuously monitoring and evaluating competitors, their strategies, and assessing their performance to provide recommendations to management for improvement and innovation. Show less

  • Sales And Marketing Representative

    Aug 2008 - Dec 2011

  • Sales And Marketing Representative

    Aug 2007 - Jul 2008
• 

  Nour Communications Co. Ltd.

  Jan 2012 - Jul 2018

  • Solar Energy: Conducting in-depth market research to provide alternative energy solutions and exploring suppliers outside the Kingdom of Saudi Arabia.• Sales Strategy Support: Providing the necessary support to the sales manager in implementing sales strategies, achieving company goals, developing business and sales plans, monitoring their execution, and evaluating their results.• Customer Database Management: Managing and updating the database of potential and current customers, collecting and analyzing information related to customers and sales, and identifying new marketing and sales opportunities.• Follow-up on Proposals and Inquiries: Monitoring proposals and inquiries submitted by customers and ensuring timely responses, preparing proposals in collaboration with the sales team, tracking their delivery, and monitoring their stages and negotiations.• Schedule Coordination and Delivery: Coordinate DGs delivery schedule and ensure adherence to timelines. Interact with customers, technical teams, and logistics to ensure smooth and efficient organization and execution of delivery operations.• Technical Support Provision: Providing technical support and information to customers regarding the available rental DGs, addressing technical inquiries, clarifying specifications and capabilities, and offering advice on DGs usage.• Customer Follow-up and Relationship Management: Continuously monitoring current customers, ensuring their satisfaction, and meeting their needs. Managing customer relationships and maintaining regular communication to enhance trust, loyalty, and achieve repeat business and customer referrals.• Reports and Analysis: Prepare sales reports and necessary analyses to evaluate sales performance and identify trends and new opportunities. Utilize various analytical tools to track performance and provide recommendations for process improvement and sales growth. Show less • Opening a new market in the southern region of the Kingdom of Saudi Arabia by closing a deal on a mega project.• Sales Strategy Development and Implementation: Developing and implementing a sales strategy to increase business volume, achieve defined objectives, analyze the market, identify potential customers and opportunities, and work towards revenue growth.• Sales Achievement and Customer Development: Achieving sales through marketing and promoting generator rental services, building relationships with potential customers, and managing the sales process from initial negotiations to deal completion.• Providing Advice and Consultation: Offering advice and consultation to clients regarding DGs rentals, understanding their needs, providing appropriate solutions, explaining the benefits and advantages of renting, and demonstrating how to effectively utilize DGs.• Contract and Negotiation Management: Preparation and management of contracts and negotiations related to DGs rentals. Defining contract terms, duration, costs, and any other specific conditions, and ensuring their proper implementation in accordance with established policies and procedures. Show less

  • Assistant Manager Sales & Marketing

    Aug 2016 - Jul 2018

  • Senior Sales Representative

    Jan 2012 - Jul 2016
• 

  JTC

  Aug 2018 - Oct 2024

  • Opening a New Branch: Defining the business strategy, goals, timelines, and resources for the new branch. Identifying the target audience and developing marketing and sales strategies to promote equipment rental services in the new region.• Supporting management in strategic planning: Providing the necessary data and information to assist management in developing sales strategies and setting monthly, quarterly, and annual goals.• Follow-up on customers and price offers involves tracking communications with customers and ensuring that their needs and requirements are met. Price offers, contracts, and agreements are reviewed to ensure their comprehensiveness and completeness.• Directing and training the sales team. Participating in the development of training programs and workshops and offering assistance in their implementation.• Performance analysis and sales reports: Gathering sales-related data and analyzing it to generate regular reports for management. Evaluating team performance, identifying areas for improvement, and enhancing overall results.• Competition follow-up: Monitor and track competitors' activities, analyze their strategies and performance in the market, and identify opportunities and challenges. Take effective response measures accordingly.• Developing Collection Strategies: Setting financial collection goals, targets, and action plans. Monitoring outstanding debts, tracking payments, addressing delays or issues.• Legal Tasks and Affairs: Drafting/reviewing contracts, negotiating/settling disputes, pre-dispute management. Show less • Establishing a New Branch: Defining business strategy, goals, timelines, and resources for the new branch. Identifying the target audience and developing marketing and sales strategies to promote DGs rental services in the new region.• Customer Relationship Building: Nurturing customer relationships in the new region. Engaging with potential customers, providing advice and solutions to meet their needs. Enhancing reputation, brand, and market share.• Reporting and Analysis: Collecting and analyzing branch performance data, preparing reports for management. Identifying strengths, weaknesses, and taking necessary actions for improvement.• Sales Strategy Execution: Implementing sales strategy, achieving targets, expanding customer base, and establishing strong relationships. Presenting proposals, negotiating contracts, and closing deals.• Providing Technical Consultation: Offering technical consultation on DGs usage and rental. Understanding customer needs, providing appropriate solutions, explaining features, benefits, and specifications, and addressing inquiries.• Sales Reports and Analysis: Compiling sales reports, analyzing team performance. Identifying trends, proposing improvements. Guiding decisions for enhanced sales performance and growth.• Customer Follow-up: Engaging with existing customers, maintaining regular communication, understanding needs, addressing issues, providing support, fostering loyalty, ensuring satisfaction.• Competitive Monitoring: Monitoring competitors, analyzing strategies, identifying strengths and weaknesses. Enhancing sales strategies and establishing a competitive edge.• Developing Collection Strategies: Setting financial collection goals, targets, and action plans. Monitoring outstanding debts, tracking payments, addressing delays or issues.• Legal Tasks and Affairs: Drafting/reviewing contracts, negotiating/settling disputes, pre-dispute management. Show less • Sales Team Management: Leading the sales team and guiding them towards achieving specific sales goals, assigning tasks and setting performance targets, monitoring their execution, and providing necessary guidance and training to develop the sales team's capabilities and enhance their performance.• Sales Strategy Development: Developing sales strategies and action plans to achieve sales goals, increase market share, analyze the market, identify new opportunities, and formulate appropriate strategies.• Implementation of Marketing and Sales Strategies: Executing specific marketing and sales strategies. Working on developing and enhancing distribution channels and establishing strategic partnerships with clients and relevant companies. It expands the customer base and improves the conversion rate from inquiries to actual sales.• Market Analysis and Demand Estimation: Conducting market analysis and assessing the demand for DGs in the market. Monitoring industry trends and contracting activities, analyzing customer needs, and forecasting future demand. Assisting in identifying suitable products and services and identifying new rental opportunities.• Customer Relationship Management: Building and managing strong relationships with current and potential customers. Utilizing communication skills to enhance relationships, meet customer needs, and resolve potential issues. Improving customer satisfaction, increasing loyalty, and facilitating repeat business.• Reporting and Analysis: Collecting and analyzing data on sales performance and the sales team, preparing regular reports and submitting them to executive management, and using analytics and data to identify strengths and weaknesses in sales strategies and take necessary actions to improve performance.• Company Registration as a Power Rental Supplier with the Saudi Electricity Company (SEC) and working on providing of all the required official documents for prequalification. Show less

  • Asst. Sales Manager

    Apr 2024 - Oct 2024

  • Sr. Sales Engineer

    Nov 2022 - Apr 2024

  • Sr. Sales Engineer

    Aug 2018 - Oct 2022
• 

  Arabian Consolidated Trading Group

  Nov 2024 - now

  Regional Sales Manager

  • Developing Sales Strategies for the Group: Design and implement effective sales strategies to achieve defined goals.• Team Management for the Group: Lead and guide sales teams, providing ongoing training and support.• Achieving Financial Goals for the Group: Monitor sales performance and ensure the achievement of set financial targets.• Building Customer Relationships for the Group: Develop long-term relationships with key customers and distributors to enhance their loyalty.• Market and Competition Analysis for the Group: Conduct market research to identify opportunities and challenges, adapting to new trends.• Reviewing Management Reports for the Group: Review periodic reports submitted to senior management on sales performance and trends.• Managing the Sales Budget for the Group: Establish the sales budget and monitor expenses to ensure effective resource utilization.• Managing Marketing for the Group: Enhance brand awareness and increase sales. Show less