Arun Kumar

Experience

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  Confidential

  Nov 2007 - Aug 2011

  Senior Customer Service Executive

  Attracts potential customers by answering product and service questions; suggesting information about other products and services.Opens customer accounts by recording account information.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Show less

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  247Hire

  Aug 2011 - now

  247Hire was formerly called 247 Headhunting:-Managing a team of 10+ sourcing specialist-Train, Coach, Mentor new resources and help them to reach the goal.-Responsible for people, performance, reporting and business reviews-Experienced in using diverse source mix which includes sources beyond the job boards like Social Media, Networking, and Referral generation.-Reputation for being the “go to person” for urgent or difficult to fill client roles because of recruiting and requirement understanding skills, to support a critical account.-Develop, train, engage, and retain sourcing teams.-Daily interaction with client/vendor for the feedback of every submission and follow up the progress of submission and update it to the consultant.-Eager to Learn new things apart from routine Show less The job of a technical recruiter is to be able to identify/screen/qualify candidates for IT positions; the recruiter also reviews, reformats and presents resumes to hiring managers. These are some of the duties and requirements of a technical recruiter.Source, screen, interview, and evaluate candidatesFoster long-term relationships with candidatesReview and understand technical job requirement requirementsReview applicants to verify if position requirements are metFormat resumes meeting client expectationsResearch new technologiesCreate detailed job descriptionsFollow up with candidates Show less

  • Sr. Client Services Manager

    Apr 2015 - now

  • Subject Matter Expert - (Level II)

    Oct 2013 - Apr 2015

  • Sr.Technical Sourcer

    Aug 2011 - Sept 2013

  • Technical Recruiter

    Aug 2011 - Oct 2011