Cory Wilson, AIC

Experience

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  United States Air Force

  Jul 1996 - Mar 2001

  Aerospace Medical Technician

  • Performed and processed 40 physical examination files per week qualifying military personnel for flight status• Maintained and updated medical records for all aircrew personnel and their dependents• Booked inter-hospital appointments and ordered specialized tests • Served as a licensed Emergency Medical Technician embedded in a fighter squadron• Responded to in-flight emergencies and war time exercises via ambulance support

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  Travelers

  Oct 2010 - Jul 2015

  Outside Claim Professional, Catastrophe Response Team

  • Deployed nationally in response to extreme weather occurrences to assist customers in residential and commercial property claims• Received numerous surveys and letters from customers commending superior professionalism and customer service• Frequently led the team in first call settlements• In-Synch Service Award Nominee 2014

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  Capstone ISG

  Aug 2015 - Sept 2018

  Adjuster II, Multi-Lines Independent Insurance Adjuster

  • Serviced Eastern Pennsylvania, Delaware and New Jersey territory to bring personal, casualty, and residential/commercial property claims to conclusion• Worked closely with subrogation departments to initiate appropriate action• Negotiated with Public Adjusters and attorneys to reach agreed upon settlements• Frequently lead the team in surpassing productivity goals• Managed team of 4 independent adjusters as interim supervisor • Achieved Xactimate 2 certification

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  Erie Insurance Group

  Sept 2018 - Oct 2021

  Property Adjuster II

  • Serviced Eastern Lancaster County to bring residential and commercial property claims to conclusion• Maintained high customer service satisfaction through excellent up-front and post-claim communication with clients• Collaborated with team members in resolving coverage questions and appropriate repair scopes• Managed team of 5 direct reports as interim supervisor• Developed strong business relationships with agents and vendors with monthly meetings• Achieved HAAG Roof Inspector Certification Show less

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  UPC Insurance

  Oct 2021 - Nov 2022

  Pre-suit Insurance Adjuster

  • Investigated, evaluated, negotiated, and settled first and third-party property claims that received a Notice of Intent to Initiate Litigation and/or Civil Remedy Notice• Managed 45 new claims per month with a pending of approximately 70 open claims• Maintained active communication with insureds, public adjusters, attorneys, contractors, engineers, independent adjusters and others involved in the claims process

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  Travelers

  Nov 2022 - Oct 2023

  Claim Resolution Specialist

  • Led team and branch office in metrics for claim handling• Managed 68 new claims per month, inspecting both on site and virtual• Serviced Centeral and Eastern South Carolina and Southern North Carolina commercial and residential property claims from inception to conclusion• Expedited resolution of insurance claims for supplements and release of depreciation held in reserve

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  Weather Shield Home Experts

  Oct 2023 - Jun 2024

  Sales Consultant

  • Career transition to pursue financial opportunity• Acquired sales prospects via door-to-door canvasing • Served as liaison between homeowner and insurance companies to mitigate losses• Contracted with homeowners to perform roof replacement and collect accounts receivable