Sofía Franklin

Sofía Franklin

Bilingual Customer Service Representative

Followers of Sofía Franklin416 followers
location of Sofía FranklinBogotá, Distrito Capital, Colombia

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  • Timeline

  • About me

    Project Manager @Bowstring

  • Education

    • Pontificia Universidad Javeriana

      2015 - 2020
      Bachelor's degree Information Sciente: Library and Archives Science.
    • Universidad EAN

      2021 - 2024
      Bachelor's degree Economics
  • Experience

    • Teleperformance

      Jul 2016 - Jan 2017
      Bilingual Customer Service Representative
    • Sitel

      Oct 2017 - May 2018
      Bilingual Customer Service Representative
    • Concentrix

      Jul 2018 - May 2019
      Bilingual Customer Service Representative
    • Virtual Emily

      Jun 2019 - Jul 2020
      Data Analyst
    • Virtual Emily

      Jan 2020 - May 2021
      Client Specialist
    • Grant Source

      Jan 2020 - May 2021
      Client Specialist & PM Assistant
    • Banco de Bogotá

      Jul 2020 - Jan 2020
      Project Intern
    • Capgemini

      Jan 2021 - Nov 2024
      • Junior Project Manager

        Jan 2022 - Nov 2024
      • Project Coordinator

        Jan 2021 - Jul 2022
    • Bowstring Studios

      Nov 2024 - now
      Project Manager
  • Licenses & Certifications

    • Ponente 2da Feria del Libro Tomasino y la Cultura

      Universidad Santo Tomás
      Sept 2021
    • Inbound Certification

      HubSpot
      Mar 2021
    • Fundamentos de big data: Técnicas y conceptos

      LinkedIn
      Mar 2021
      View certificate certificate
    • The Business Intelligence Analyst Course 2021

      Udemy
      Jan 2021
      View certificate certificate
    • SQL

      Udemy
      Jun 2021
      View certificate certificate