Abel Sanchez

Abel Sanchez

Corporate Travel Agent Intern

Followers of Abel Sanchez251 followers
location of Abel SanchezAustin, Texas, United States

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  • Timeline

  • About me

    Travel Consultant at Viking Cruises | Sales, Customer Service, Destination Expertise

  • Education

    • Ashworth College

      2018 - 2018
      TAP Certificate of Proficiency Tourism and Travel Services Management (P) - 3.85GPA
    • Northern Arizona University

      2012 - 2015
      Bachelor's degree Tourism and Travel Services Management
  • Experience

    • Stage and Screen Travel

      Mar 2015 - Sept 2015
      Corporate Travel Agent Intern

      Travel Agent Intern.Manage hotel and airfare reservations for clients, answer phone calls, file accounting paperwork.

    • United Airlines

      Sept 2015 - Oct 2021
      Ramp Service Employee

      1. Monitor customer safety during boarding and deplaning procedures. 2. Marshalling incoming aircraft, as well as, pushback and towing of planes. 3. Loading/unloading aircraft, sorting freight and baggage, assisting passengers with baggage.

    • Hilton

      Jul 2019 - Feb 2021
      Front Office Supervisor

      • Maintain a comprehensive and detailed record of all rooms using OnQ software.• Assist in the training of Front Office Employees • Provide information about services available in the hotel and in the community. • Properly coordinate with the Sales team to ensure maximum sales of hotel rooms • Respond to reservation inquiries and special requests. • Address all guests' concerns and grievances in a swift and courteous manner.

    • Viking Cruises

      Oct 2021 - Jul 2024
      Travel Consultant

      • Handle inbound sales calls and chats from consumers, identify their needs, make recommendations, review the benefits of a Viking cruise, and close the sale • Make follow-up outbound calls and provide additional information and overcome objections. • Maintain individual and team sales goal • Research, study and explore travel destinations • Monitor travel industry trends • Book tickets, reserve accommodation and organize transportation • Answer client questions about travel destinations and accommodations • Fulfill specific client requests • Build and maintain relationships with clients • Research and understand customs and international travel requirements Show less

  • Licenses & Certifications

    • TAP Certificate of Proficiency

      Ashworth College
      Aug 2018
  • Volunteer Experience

    • Foreign Language Instructor

      Issued by Beijing Internationall Exchange Program on Jan 2014
      Beijing Internationall Exchange ProgramAssociated with Abel Sanchez