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Indy Silva

Indy Silva

Development Engineer

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location of Indy SilvaAuckland, Auckland, New Zealand

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  • Timeline

  • About me

    IT Manager

  • Education

    • Royal Grammar School, Newcastle

      1985 - 1992

    • Newcastle University

      1992 - 1995
      BEng (Hons) Microelectronics and Software Engineering 2:1

      An I.E.E. accredited three-year course. My final year subjects included Human Computer Interaction, Software Project Management, Software Engineering, Neural Networks, Image Processing, Digital Signal Processing, Linear Systems, Engineering Mathematics. My final year project was a study into the use of neural networks within image processing applications for object recognition.

  • Experience

    • Microtechnology Applications Ltd

      Aug 1995 - Dec 1996
      Development Engineer

      As part of a small team of staff, my duties varied from anything between software system design and implementation to carrying out recruitment interviews. My main activities centred on C programming as well as Technical Support in both PC hardware and software, and I gained extensive experience in Novell NetWare installation and maintenance, LAN installations, project management, image processing, as well as various aspects of running small businesses.

    • North Middlesex Hospital

      Jan 1997 - Jun 1998
      Systems Support Engineer

      As part of the Technical Support team, my duties as a Systems Engineer included PC and LAN hardware/software support. I gained experience in Windows '95, Windows NT, MS Mail, MS Exchange, Cray/Anite network hardware/remote management and some exposure to VAX/VMS. I furthered my knowledge of Novell NetWare installations/maintenance and network management. Some of my project work included the hospitals Year 2000 strategy, being part of the IT Training Steering Group, authoring a new hospital IT training guide and investigating connection to the NHSNet. Show less

    • Siemens IT Solutions and Services Pvt. Ltd.

      Jun 1998 - Nov 2003
      Senior Service Support Engineer

      As part of the Desktop Support Group, my function here was to provide support for all hardware and software problems. As a senior service support engineer I also had to ensure that the junior engineers adhered to, all current working practices, as well as covering Team Leader duties on occasions. Working as a member of a multi-skilled team, we provided support for Novell and NT 4.0 based networks. All the jobs that we undertook were managed centrally via a helpdesk call management system, although each engineer was responsible for his or her own jobs. While working here I completed work on my Windows NT 4.0 MCSE. Work undertaken included involvement in testing and evaluation of Windows 2000 prior to corporate use, MS Exchange Server administration, leading on a project to upgrade 2000+ PCs to a new network and upgrade of 100+ PCs to a new Oracle FIS platform. Show less

    • Fletcher Building

      Feb 2004 - Jun 2010
      IT Technical Consultant

      As a member of the Technical Services team for the last four and a half, my role here encompasses (amongst other things) troubleshooting server side issues, new and on-going project work, and support for escalated operations and desktop queries. Having moved up through the desktop support role, I am in an ideal position to know how to handle customers while at the same time providing a sounds technical background. The technical role includes admin for the Concrete Infrastructure Groups (Firth, Winstone Aggregates, Golden Bay Cement, Humes Pipelines) Windows 2003 and Windows 2008 based AD domain and Citrix environments. This includes a user base of over 1200 users throughout NZ and over 200 servers based in 2 two data centres. We completed a migration of our Dell physical server fleet to a VMWare ESX 3 virtual environment. This has since been upgraded to ESX 4. As well as this, we undertook an Exchange 2003 to 2007 migration project. Outside of this type of project work, my main tasks involve being the main administrator for Sophos AV deployments; WSUS patch deployments, Linux Nagios infrastructure monitoring installation and admin as well as WSS Sharepoint admin. Other skills are Powershell, DOS and VB scripting as well as VB programming. Show less

    • FNZC

      Feb 2011 - Mar 2019

      Handling infrastructure solutions from inception to delivery As a member of a small Auckland based IT infrastructure team, my work here involves the day to day running of all things IT in the Auckland office.

      • Vice President - Head Of Infrastructure

        Jun 2018 - Mar 2019

      • Vice President - Interim Head of Infrastructure

        Mar 2018 - May 2018

      • Vice President - Infrastructure Solutions Engineer

        Nov 2017 - Mar 2018

      • Vice President - Systems Engineer

        Feb 2011 - Nov 2017

    • Jarden

      Mar 2019 - Aug 2022
      Director - Head of Infrastructure

    • DBM Vircon

      Aug 2022 - now

      A global IT infrastructure to maintain and a global team of amazing people to support

      • IT Manager

        Jul 2024 - now

      • Information Technology Service Delivery Manager

        Aug 2022 - Jul 2024

  • Licenses & Certifications