Monica D

Experience

• 

  Polar Ice Chandler

  Jun 2010 - Nov 2012

  Ice Attendant

  Responsible for ensuring that the ice surfaces at Chandler Polar Ice are properly maintained, complete minor repairs on ice surface, dasher boards, safety shields, and all other equipment. All other related duties within the Operations department, as determined by superiors.

• 

  Polar Ice Kids First

  Jun 2010 - Nov 2012

  Instructor

  Kids First Hockey, a free on-ice youth hockey program hosted in cooperation with the Phoenix Coyotes and sponsored by Bauer / Nike. Help with fitting each child with donated hockey equipment, and given on ice lessons on how to skate and stick handle.

• 

  American Outdoor Skating Centers

  Nov 2010 - Jan 2013

  Ice Attendant

  High-paced, professional sports oriented arena. Provide competent and reliable safety observations and coordinate repairs as deemed necessary. Maintain a high level of ethical integrity and citizenship with all constituents to ensure the best customer service experience. Physical training conducted each shift for up to four hours via skating. Conduct training for new personnel to ensure the best customer service experience. Utilize hand tools to ensure 24/7 usability of the ice rink. Maintain accurate records of cash and credit card transactions. Ensure general clean up and maintenance each shift. Show less

• 

  Jobing.com Arena

  Jan 2011 - Apr 2022

  Event Staff

  VIP operations event staff. Responsible for set up and removal of VIP area and access, assist tour staff, maintain positive and upbeat customer service for events listed.Katy Perry The WhoDemi Lovato Justin Timberlake

• 

  US Pond Hockey Championships

  Jan 2011 - Jan 2011

  Volunteer Ice Operations

  Volunteer assistant ice operations coordinator: manage schedules for approximately 100 teams, assign referees to rinks, manage score runners, and ice repair, as well as run time for the games on all 27 rinks on Lake Nokomis. Volunteer ice operations coordinator Boot Hockey: after all hockey games and operations complete, Boot Hockey (similar to broom ball) operations began. Managed all referees, score runners, and ice repair and start and stop time for games.

• 

  Alli, Alliance of Action Sports

  Jul 2011 - Oct 2011

  Team Leader

  Conduct directional meetings for up to 100 volunteers related to event operations and emergency planning to ensure the safety of staff and customers. Adapt to changing environments for sporting events throughout major US cities. Maintain and cultivate relationships built on trust and integrity with internal and external customer base."The Team Leader position is an essential part to the Guest Services team. Not only does a Team Leader have a role in managing the Guest Services Volunteers, but they also work personally with the consumers of the Dew Tour. Responsible and able to communicate and work well with groups and individuals to achieve a common goal." Show less

• 

  Phoenix Coyotes

  Nov 2011 - Apr 2022

  Ice Crew

  Responsible for ensuring that the ice surfaces and Facility at the Jobing.com Arena are properly maintained, edge and chip ice as needed, shovel snow during commercial intermissions. All other related duties within the Operations department, as determined by superiors.

• 

  Banner Good Samaritan Medical Center

  Jun 2013 - Aug 2014

  Emergency Department Tech

  Assist the nursing and medical staff in the emergency department. Assist with patient care by preparing the patient for exam, applications, and surgical procedures. Offer a wide range of medical services for patients including phlebotomy services (drawing blood), preparing IVs and EKG monitors, inserting catheters, obtaining lab specimens and monitoring vital signs.

• 

  Southwest Ambulance

  Apr 2014 - Jun 2014

  EMT

  Responds to select medical and traumatic emergencies; along with responding to select hospitals, clinics, and nursing homes to provide inter-facility transfers. Emergency medical care rendered as appropriate to the practice of the registered EMT. Performs so other duties related to emergency and non-emergency medical care and development of the emergency medical system.

• 

  American Medical Response

  Jul 2014 - Sept 2014

  MedicWest EMT-P

  Responds to select medical and traumatic emergencies; along with responding to select hospitals, clinics, and nursing homes to provide inter-facility transfers. Emergency medical care rendered as appropriate to the practice of the registered paramedic. Performs so other duties related to emergency and non-emergency medical care and development of the emergency medical system.

• 

  Mayo Clinic

  Oct 2014 - Apr 2017

  Emergency Department Technician

  Assist the nursing and medical staff in the emergency department. Assist with patient care by preparing the patient for exam, applications, and surgical procedures. Offer a wide range of medical services for patients including EKG monitors, and monitoring vital signs.

• 

  University of Arizona College of Medicine - Phoenix

  Oct 2015 - Apr 2018

  SIM Operator

  Operate simulation and related equipment to provide clinical health care expertise during simulation events to bridge the use of human and non-human simulation applications in learning and assessment in the College of Medicine and other programs.May provide scripted patient interactions during simulations. When prescribed provides verbal feedback to students and faculty following each encounter.

• 

  Talking Stick Resort

  Jun 2017 - Jun 2019

  Poker Dealer
• 

  Integrated Pain Consultants

  Aug 2018 - Jul 2022

  • Registered Nurse

    May 2022 - Jul 2022

  • Paramedic

    Aug 2018 - May 2022