Deep Enrich
Lavkesh Arora
Associate
195 followers
Gurgaon, Haryana, India
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About me
Manager at EXL
Education
Kurukshetra University
2009 - 2012Bachelor of Science
Experience
GENPACT
Jul 2012 - Aug 2013Associatehandled customer queries regarding address update,policies related information,ATP top-up issue.
InterGlobe Technologies
Jan 2014 - Sept 2015AssociateWorked with United Airlines Process,Handled SC,IRROPS,Refund of tickets.
EXL
Oct 2015 - Feb 2018Senior Workforce Analyst
Teleperformance
Feb 2018 - Oct 2021Team Leader WFM
Concentrix
Nov 2021 - Oct 2024Assistant ManagerEXL
Nov 2024 - nowAssistant Manager
Licenses & Certifications
- View certificate
Basic to Advanced Tableau Dashboard
LinkedInAug 2024
- View certificate
Basic to Advanced Power BI Certificate
LinkedInJul 2024
Languages
- enEnglish
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