Kanikka Dhall

Experience

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  Aegis

  May 2012 - Jun 2012

  Human Resources Summer Intern
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  American Express

  Jul 2014 - Mar 2015

  Dispute Analyst

  •Managed dispute redressal of American Express clientele and resolution of the disputes•Handled the feedback process and conflict resolution process•Worked on a project for re-disputed cases for getting satisfactory customer feedback and analyzed the reasons for dissatisfaction to help in developing a new structure for their redressal, as a part of process improvement.

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  Unimrkt Research

  Mar 2015 - Jun 2016

  Market Research Analyst

  •Worked as communication interface between the organization and clients to understand their survey objectives •Conducted data collection on business entities for market study, consolidated information & implemented into actionable items•Designed and developed primary data portal for analysis and ensured necessary information regarding the market is captured•Integrated the analysis and generated reports.

• 

  Times OOH

  Apr 2017 - Jun 2017

  Marketing Intern

  •Assessment of airports under Maharashtra belt of airports based on the passenger growth, operationalization and number of functional commercial flights•Getting insights about the current trends in the OOH industry from the primary and secondary research conducted on the airports and the cities •Extrapolating the OOH market size of these cities, and the contribution of local and national clients towards the OOH advertising revenue •Evaluating the potential of top local & national spenders in the OOH industry towards advertising spends at airports •Projecting the advertising revenue potential of Pune, Nagpur and Aurangabad airport Show less

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  Deloitte

  May 2018 - Oct 2021

  •Evaluated financial health of companies involved in merger and acquisition deals across multiple industries like CPG, Industrial Products, EnR, and LSHC•Provided insights by reviewing and analyzing organization structure, revenue models, sales and distribution channels, along with historical financial and operating results of a company, identifying KPI’s, business cycle and risks.•Prepared presentations and reports for the client to help in negotiations for sell-side deals•Strengthened client relationships through interaction at each phase of the project and provided solutions Achievement :• Spot Award• Applause Award Show less

  • Solution advisor

    Jun 2021 - Oct 2021

  • Associate Solution Advisor

    May 2018 - May 2021
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  PwC

  Nov 2021 - now

  • Manager

    Jan 2024 - now

  • Senior Associate

    Nov 2021 - Jan 2024