Deep Enrich
Samukelisiwe M.
Sales Consultant
302 followers
City of Johannesburg, Gauteng, South Africa
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About me
Product Specialist | BBA Graduate | PGDBM Student
Education
Intec College
2013 - 2014Certificate Radio BroadcastingWorkinfo.com
2013 - 2013Certificate Employment Equity Committee Level 4Hillgrove Secondary School
2005 - 2008High School MatricActivities and Societies: Deputy Head Girl in Matric President DSSU (Discipline Safety and Security Unit) RCL from 2005 to 2009
MANCOSA
2019 - 2021Bachelor of Business Administration - BBA Business Administration and Management, General NQF Level 7
University of Cape Town
2014 - 2014Certificate Professional Communication and Office management
Experience
Afrizon Telecommunication
Jul 2010 - Jul 2010Sales ConsultantAfrizon Telecommunications
Aug 2010 - Jul 2016Team Leader
Sept 2012 - Jul 2016Customer Services Consultant
Aug 2010 - Aug 2012
FNB Life
Jul 2016 - Nov 2019Policy Serving Consultant• Providing high level of excellent customer service to FNB Life clients • Educating customers on products • Managing client calls received timeously• Resolving clients queries in the expected TAT• Maintaining and retaining relationships with FNB Life internal clients• Reaching daily call times and targets required • Working together in teams to contribute to the success of the department • Liaising with internal role-players to ensure the goal of FNB Life is reached Show less
FNB South Africa
Jul 2016 - Jul 2023Customer Service Team Lead (Product Support)
Jan 2020 - Jul 2023Client Services Consultant
Jul 2016 - Dec 2019
TymeBank
Jul 2023 - Oct 2024Team Manager (Product Support)
African Bank
Jan 2025 - nowProduct Specialist
Licenses & Certifications
Product Management
Udemy- View certificate
Leading without Formal Authority
LinkedInAug 2018
Languages
- enEnglish
- isIsizulu
- siSiswati
- xhXhosa
- soSotho
- tsTswana
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