Seth Jacob

Experience

• 

  Kennesaw State University Department Of Sports & Recreation

  Aug 2012 - Dec 2014

  Group Fitness Instructor

  • Lead student and alumni physical fitness classes• Plan and organize routines • Develop new programs

• 

  Verizon Wireless

  May 2014 - Sept 2016

  Health and Wellness Coordinator

  • Produced wellness programs among 8 different locations in the South East growing member participation by 125%.• Built and managed program and event marketing materials.• Lead members in classes and personal training sessions.

• 

  Corporate Sports Unlimited

  Sept 2016 - Nov 2017

  Wellness Coordinator

  •Re-branded all facility marketing, including advertising, newsletters, and programs, increasing membership by 22%.•Coordinated health fairs, lunch-N-learns, and facility events. •Created, developed and implemented wellness programs among multi-tenant facility.

• 

  CoStar Real Estate Manager

  Nov 2017 - Sept 2021

  • Interfaced with clients B2B to define and design business processes and requirements on multiple large simultaneous projects for Fortune 500 clients and service providers generating over $200,000 in revenue• Implemented and managed data migrations, data extracts, integrations and custom reporting by utilizing complex SQL to create custom views and stored procedures to meet business needs• Configured client’s system and coordinate development work with team members across the Product Development and Pro Services organizations• Provided both consultative and technical support to clients throughout the implementation process delivering measurable success and meeting deadlines Show less • Served as liaison for customers for professional service and support requests.• Demonstrated proficiency in requirements gathering, estimation, gaining customer approval, execution, testing and delivery of professional services requests for CoStar Real Estate Manager Customers.• Provided technical and functional support for a wide range of Fortune 500 customers in a SaaS applicationAnalyzed and created complex SQL queries to resolve issues and modify client databases through CREATE, INSERT, UPDATE, and DELETE statements• Worked along side software developers implementing and testing custom reports and custom integrations to meet the requirements of the design specifications and adhere to SLA requirements• Project Champion for the implementation of Salesforce Knowledge Base and hackathon winner for Triage Automation utilizing Salesforce Omnichannel Show less

  • Implementation Consultant

    Apr 2020 - Sept 2021

  • Technical Business Analyst I/II

    Nov 2017 - Apr 2020
• 

  Limeade

  Oct 2021 - Aug 2023

  Acquired by WebMD Health Services in August 2023Lead the reporting suite initiative helping our client stakeholders communicate the value story of our product. • Develop custom and ad-hoc reports• Develop custom data export integrations for customers• Translate business requirements into data reporting and/or visualizations for customers• Manage assignments that involves collaborating with a team and working with stakeholders at various levels.• Investigate and remedy data integrity/quality concerns

  • Product Manager

    May 2023 - Aug 2023

  • Data Reporting Analyst ll

    Mar 2023 - May 2023

  • Data Reporting Analyst

    Oct 2021 - Mar 2023
• 

  WebMD Health Services

  Aug 2023 - now

  Product Manager

  Leading the data and reporting product initiatives, empowering our clients with the value story of our products and services.