William Brown

Experience

• 

  Mobile Doorman

  Apr 2019 - May 2021

  Account Manager

  • Acquired by Zego• Project managed the rollout of 156 apps for our top client, responsible for $300,000 of annual revenue• Utilized internal data to create client-facing reports, showcasing ROI • Team member responsible for accomplishing 996% increase in product implementations over a 6-month period• Received 100% 5-star reviews from clients for top-tier customer service

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  Zego (Powered by PayLease)

  May 2021 - Nov 2021

  Project Manager - Smart Home & Submetering
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  Rivian

  Nov 2021 - Nov 2023

  Rivian Guide

  • Manage 500+ B2C relationships while providing tutorials, education, and enthusiasmfor our product• Work with 7+ internal departments to assist customers through the purchase process• Utilize Salesforce to send more than 40+ communications daily via email, text, andphone

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  Fisker

  Nov 2023 - May 2024

  Marketing Cloud Specialist

  • Manage 3,000+ daily email sends and 100+ automated journeys through SalesforceMarketing Cloud• Create A/B tests to improve onboarding open rates to 70% for all new leads• Build executive level decks to showcase CRM highlights 4x a month, using GoogleAnalytics• Experience working with SQL, Automation Studio, AMPscript • Launched the most successful Fisker email campaign, generating 750 leads

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  Advanced Technology Services (ATS)

  May 2024 - now

  Account Based Marketing Specialist