
Teresa Ford
Human Resources Generalist

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About me
Senior Human Resources Business Partner
Education

Shippensburg University of Pennsylvania
2003 - 2008Bachelor of Arts - BA English Language and Literature, General
Experience

Phelan Hallinan Diamond & Jones
Aug 2009 - Sept 2011Human Resources GeneralistServed as a strategic partner for business operations in support of organizational strategies to achieve business plans and objectives. Key areas of focus included HRIS Management, Employee Relations/Investigations, Training and Development, Policy and Process Development, and HR Compliance and Administration.

Bracket
Sept 2011 - Mar 2019Served as a strategic partner to execute and monitor the effectiveness of corporate programs and initiatives. Collaborated with the recruiting team to acquire top talent through improved selection tools and criteria. Cultivated internal talent by participating in key promotional decisions. Provided leadership with the tools and training to optimize culture of diversity, inclusion, and engagement. Lead investigations, prepared summaries, and made recommendations with a sense of urgency, ensuring comprehensive resolutions. Ensured compliance with all federal, state, and local employment laws and regulations (e.g., FMLA, ADA, EEO, and FLSA). Communicated, interpreted and consistently applied company policies, procedures, and Code of Conduct. Developed, recommended, and implemented personnel policies and procedures. Partnered with management to assist in creation of job descriptions. Managed new hire and onboarding process. Guided management through termination process. Managed the administration of benefits which included open enrollment activities, employee enrollments, claims resolution, change reporting, and communicating benefit information. Conducted new hire and exit interviews, analyzing data to make recommendations to the management team for corrective action and continuous improvement. Assisted managers in making and executing performance improvement plans. Coached leadership teams by providing HR perspective and expertise. Aligned business goals with HR objectives. Managed the day to day HRIS and conducted necessary employee changes to ensure efficient and accurate employee information. Managed leaves of absence in compliance with all LOA laws. Produced and distributed various on-going and ad hoc reports. Show less
Senior Human Resources Generalist
Apr 2015 - Mar 2019Human Resources Generalist
Oct 2012 - Mar 2015Human Resources Assistant
Sept 2011 - Sept 2012

Qlik
Apr 2019 - nowRotation in Total Rewards; Partnered alongside Total Rewards colleagues to design, implement and manage compensation and benefits programs within the organization to attract, retain and motivate employees. Collaborated with HR partners and business leaders to ensure total rewards strategies aligned with the organization’s objectives and overall mission and values. Responsibilities included a wide array of tasks, including data analysis, benefit administration, benchmarking, recognition program lead, and ensuring compliance with relevant regulations. Show less Assigned C&T Business Partner to the Chief Data Office, Information Technology and R&D organizations and their leadership teams to develop and grow an organizational model that supports and delivers against the long-term growth strategy of the business, through the effective and on-going development of successful and best practice talent management strategies. Champion, execute and monitor the effectiveness of corporate programs and initiatives by sharing best practices with Global Culture and Talent Business Partner (C&T BP) Community and Center of Excellence (COE) to ensure continuous development of people policies and process. Support and drive change necessary to support talent and organizational growth. Cultivate internal talent by participating in key promotional decisions. Provide leadership with the tools and training to optimize culture of diversity, inclusion, and engagement. Communicate, interpret and consistently apply company policies, procedures, and Code of Conduct. Promote and nurture a positive and open working environment that supports the company values. Establish credibility throughout the organization with key stakeholders and the employees across geographical locations in order to be an effective listener and problem solver. Conduct exit interviews, analyzing data to make recommendations to the leadership team for corrective action and continuous improvement. Assist managers in making and executing performance improvement plans. Coach leadership teams by providing C&T perspective and expertise. Align business goals with C&T objectives and share the responsibility for outcomes. Implementation and follow up of all C&T processes such as Onboarding, Performance Management, Learning and Development, Offboarding, Employee Relations, Employee Engagement, Compliance, and Metrics/Reporting. Show less
Senior Culture and Talent Business Partner
May 2024 - nowTotal Rewards Analyst
Dec 2021 - Apr 2024Culture and Talent Business Partner
Feb 2021 - Nov 2021Senior Culture and Talent Generalist
Apr 2019 - Feb 2021
Licenses & Certifications

Essentials of Human Resources Management Certification
Villanova UniversityApr 2015
Embracing a Growth Mindset Experience
UC Berkeley Executive EducationApr 2024
MBTI Certified Practitioner Step 1 and Step II
The Myers-Briggs CompanyOct 2019
The Six Types of Working Genius Certification
The Six Types of Working GeniusNov 2024
Building MLQ Assessment and Coaching Skills
Leadership Consulting Solutions LLCNov 2019
InsideOut Coaching: Helping Others Achieve Performance Breakthroughs
InsideOut DevelopmentOct 2018
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