Leslie Ballway

Experience

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  Temple University

  Jan 2005 - Jun 2006

  • Managed 3 labs, 200 computers, and 6 printers.• Supervised 30 employees: organized work schedules, delegated employees to labs, troubleshot malfunctioning equipment. • Tutored 30 students in Smart Classroom while professor lectured, ensuring each student was grasping topics.• Exceeded T.A. requirements by allotting time outside of class to tutor students,• Graded major project of semester.

  • Computer Lab Supervisor

    Jan 2005 - Jun 2006

  • Teacher's Assistant, Computer and Information Sciences

    Jan 2005 - Jun 2005
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  Grundberg Mocatta Rakison LLP

  May 2006 - Aug 2008

  Legal Assistant

  • Supervised daily schedules of 3 attorneys and scheduled the depositions, arbitrations, and/or trials pertaining to 50 cases.• Updated attorneys, corporate clients, insureds, opposing counsel, and court reporters on each case on a regular basis.• Converted paper-oriented firm to organized databases.• Constructed spreadsheets, conducted legal research, edited and filed motions, and operated phone system.• Trained several coworkers on new technologies as well as job requirements.• Named Employee of the Month, 2008. Show less

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  EVestigations Inc.

  Sept 2008 - Nov 2008

  Web Content Writer/Marketing Developer (Freelance)

  • Developed and implemented website plan, authored and edited majority of website content including press releases.• Conferred with company President, Marketing/Sales Director, and Director of Operations in teamwork setting to establish new marketing direction.

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  EDSI

  Dec 2008 - Dec 2010

  Employment Counselor

  • Managed caseload of over 100 clients by explaining and enforcing program regulations and meeting on a weekly basis to provide individualized assessment of employment, familial, and personal development.• Activity Compliance Rate/Work Activity Rate consistently more than 70%.• Trained new coworkers on job requirements, time optimization, and best practices to exceed program goals.• Assisted clients with job search, designing personalized goals and action plan to achieve those aspirations by utilizing resources such as internships and networking.• Integrated participant, job developers, and training and internship coordinators to effect best possible outcome.• Documented each interaction with client in casenotes, an example of which was subsequently used as training model for new employees.• Followed up with clients to determine progress and provide additional assistance.• Developed and supervised system of accountability and increased productivity for office assistants.• Proofread resumes and cover letters, created and conducted resume writing workshops. Show less

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  Career TEAM

  Dec 2010 - Apr 2015

  • Instructed classes of up to 50 low-income adults in job readiness program.• Created and implemented effective, engaging, and relevant curricula.• Developed streamlined approach to resume creation, ensuring each resume reflects job candidate’s comprehension of field and attracts employment opportunities.• Resume Success: composed colleague’s resume, resulting in Job Offer with $10,000 annual increase within 3 weeks.• Contributed to Job Placement Rate growth of 130%.• Achieved 100% grade on file audits in 2014 and 2015 due to resume and paperwork completion.• Maintained and troubleshot all technology in office of 70 computers using administrative rights. • Crafted monthly newsletters and calendars by designing layout, writing content, and scheduling workshops.• Referred clients to appropriate higher education vendors depending on career aspirations and ambition; known for reliably quick and accurate paperwork turnover. Show less

  • Academic Director, Training Manager

    Dec 2010 - Apr 2015

  • Lead Employment Advisor

    Dec 2010 - Mar 2015
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  The Doe Fund

  Sept 2014 - Oct 2014

  Computer Literacy Instructor (temporary)

  • Instructed 2 classes of 11 Ready Willing & Able program participants on topics such as: computer usage (including mouse and keyboard), email, and Microsoft Office Suite.• Studied company-specific curriculum and devised most effective and engaging ways to present information.• Collaborated with graduated students, lab assistants, and previous instructors to quickly learn best practices.• Entered payroll for assistants in a timely and accurate manner.

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  Peirce College

  Nov 2015 - now

  • STAR Award Winner: awarded college-wide accolade for outstanding customer service and collaboration; received within first year of employment. • Developed and facilitated career programs, including job fairs, workshops, and events for over 300 attendees. • Provided career guidance, job exploration support, and professional development for over 2,000 students and 10,000 alumni. • Consulted with employers to identify and fill their workforce needs. • Recruited, interviewed, and managed 23 work study positions. • Supervised departmental interns, including high school and college students. • Advised students and alumni on networking, interviewing, resumes, cover letters, and job search best practices. • Increased team productivity and customer satisfaction by streamlining work study application. • Coached students and alumni through salary negotiations, career changes, navigating office politics, transitioning from blue collar to white collar occupations, and executive positioning.• Leadership in interdepartmental committees: Customer Service Team, Student Association Committee, New Student Orientation Committee. Show less

  • Director, Center for Career & Professional Development

    Jan 2019 - now

  • Career Development Counselor, Work Study Program Manager

    Nov 2015 - Jan 2019