Gavin Whitby

Experience

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  Thomas Cook

  Jan 2012 - Oct 2012

  Overseas Representative
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  Capita

  Oct 2012 - Oct 2013

  Sales Executive
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  Tech Data UK

  Oct 2013 - Feb 2017

  • Engage with the Business Unit and/or General sales floor, running desk training, tool training and driving product mindshare• Support development of strategies and ideas to assist business growth• Ownership for building an accurate and detailed pipeline of deals within the Company’s CRM system • Weekly reporting to the vendor on sell-out activity, tracking performance of promotional activities and the deal pipeline• Support execution of business plans as required by the business development manager • Support execution of marketing plans as required by the Marketing Manager• Identify training opportunities within customers and internal sales teams and address accordingly• The point of escalation for customer care issues from the sales floor• Provide direction for the development and maintenance of web tools, as well as vendor microsites and online configurators• Communicate product information, pricing, special offers and promotions to customers and the internal sales teams• Run call out days on the sales floor and/or the Business Unit sales teams• Promote and sell Tech Data's e-business services through the sales floor and/or Business Unit sales teams• Engage directly with customers through various meetings and vendor engagement programmes. Show less  Achieve monthly/quarterly Revenue and Margin targets Build Excellent customer relationships through proactive engagement Plan outbound calls to customers in order to generate new business opportunities Active inbound selling Provide accurate and timely quotations to customers Generate and own a pipeline of deals in Tech Data’s CRM system, which is regularly reviewed and updated Manage customer backorder expectations and reporting Proactively develop relationships with key internal and external contacts Ensure CRM system is well maintained and provides correct customer information Provide, sell and negotiate product information, pricing, special offers and promotions Ensure Tech Data maintains service levels agreements with customers Attainment of Key Performance Indicators (KPI’s) such as daily talk time and outbound calls Sell the benefits of using Tech Data and the Company value proposition Develop and execute account plans to maintain and grow customer business, this may be in conjunction with a Field Sales Executive or Business Development Manager. Show less

  • Business Development Executive - Mobility

    Jun 2015 - Feb 2017

  • Dealer Sales Executive

    Oct 2013 - Jun 2015
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  Infosec Cloud

  Feb 2017 - Apr 2022

  Security Sales Specialist
• 

  Secon

  Apr 2022 - Sept 2023

  Commercial Account Manager

  Responsible for developing, nurturing, and growing Secon Cyber's clients to deliver year-on-year revenue and gross profit growth. Work closely with the Marketing, Technology, and Partner teams to increase revenues and margins by delivering value to our clients through the strength of our relationships. I own the opportunities through the sales cycle and drive it to a successful outcome.

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  Infinigate UK & Ireland

  Sept 2023 - now

  Product Specialist