Cassandra Tan

Experience

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  HSBC

  Aug 2017 - Oct 2017

  Insurance Claims Associate

  • Adhered to Anti Money Laundering (AML) standards by escalating cases on clients with any tags and/or potential sanctions hits to Financial Crime Compliance (FCC) to obtain clearance before any payment is made which resulted in fraud prevention and accountability to Law Enforcement Enquiries• Liaised with Customer Service and Policy Servicing to verify existing clients’ identities and financial details through Customer Identification Process using verified and reliable independent documentary to ensure adherence to Global Standards of proper record retention and accurate payment to clients• Conducted monthly audit on maturity cases, thus ensuring proper payment settlement and maintenance of client service standards• Provided guidance and delegation of work to offshore staff by checking and verifying the accuracy of work processed, which resulted in a high standard of precision of information communicated to our customers Show less

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  DBS Bank

  Nov 2017 - Nov 2018

  Know Your Customer (“KYC”) Officer (Treasures Private Client, North Asia Market)

  • Worked diligently with Relationship Managers in order to understand their clients’ main Source of Wealth (SOW) and the probability of their clients’ annual income; and the potential risks that they pose to the bank, thus ensuring that compliance procedures are met and Customer Due Diligence (CDD) Standards are maintained• Analysed and understood various industries’ profit margins, in both local and global scales to assess the plausibility ofclients’ business turnovers, thus confirming that the declared turnover is justifiable• Assessed clients’ risk rating based on their nationality, residence and SOW during the periodic reviews, which enabled the bank to identify and focus on the high risk clients and off-board clients that do not adhere to the KYC standards• Approved >100 H2 and H3 cases to date; increased team’s overall case closing rate and KYC standards significantly since 2017 Show less

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  Standard Chartered Bank

  Feb 2019 - Apr 2020

  Client Acceptance Review Manager (Private Banking)

  • Advised Relationship Managers on the Client Due Diligence (CDD) procedures and ensured their compliance with the revised Bank standards by reviewing the quality of Source of Wealth and source of funds thus verifying that the Anti Money Laundering (AML) standards were met• Monitored client transactions and flagged any suspicious activities which did not correspond with clients’ SOW and expected transactions; Conducted both independent and bank system searches and addressed any adverse media and sanctions findings thus ensuring that the Anti Money Laundering and Countering the Financing of Terrorism (AML/CFT) Monetary Authority of Singapore (MAS) Notice 626 requirements were met• Worked closely with other stakeholders such as Compliance and the Local Client Committee (LCC) and provided final recommendations to proceed/not proceed on higher risk accounts, which enabled the mitigation of any reputational risks arising from CDD Show less

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  LMA Recruitment ★ A Sunday Times 100 Best Small Company

  May 2020 - Jun 2021

  Manager
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  EFG Bank

  Jun 2021 - Mar 2022

  Compliance Officer
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  IQ-EQ

  May 2022 - now

  AML Compliance Officer