Manolis Syllignakis , PhD

Manolis Syllignakis , PhD

Adjunct Lecturer in Finance

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location of Manolis Syllignakis , PhDGlifádha, Attiki, Greece

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  • Timeline

  • About me

    Head of Analytics Center of Excellence at National Bank of Greece

  • Education

    • Athens University of Economics and Business

      1998 - 2002
      Ptychion Finance and Economics
    • Queen Mary University of London

      2002 - 2003
      MSc Finance and Econometrics
    • Athens University of Economics and Business

      2004 - 2007
      PhD Finance and Econometrics
  • Experience

    • Athens University of Economics and Business

      Sept 2007 - Jan 2013
      Adjunct Lecturer in Finance

      Courses Taught: Money and Capital Markets

    • NBG Asset Management M.F.M.C.

      Jun 2008 - Jan 2012

      Joined investment management division to support fund managers on the portfolio construction process by applying portfolio analytics for identifying investment opportunities, keeping portfolios aligned with investment objectives, and monitoring portfolio risk and performance. Developed multi-factor (fundamental, technical, macro) region, country & sector allocation models, quant screens and stock valuation models. Created and backtest global equity portfolio strategies based on fundamental and technical factors. Write up reports and present investment recommendations to investment committee. Show less Hired to support company’s initiative to create an alternative investments offering. Was responsible for the fund selection process by identifying and performing quantitative and qualitative due diligence on absolute return funds. Interviewed numerous fund’s portfolio managers evaluating strategies like L/S equity, CTA, Statistical Arbitrage, organized and conducted on-site operational due diligence on fund’s service providers, write up reports and presented investment recommendations to investment committee. Constructed, backtest and paper-trade model fund of absolute return UCITS funds portfolios and developed in-house quant models for fund selection, portfolio optimization and money management (position sizing and risk management strategies). Show less

      • Senior Equity Quantitative Analyst

        Nov 2010 - Jan 2012
      • Alternative Investments Analyst

        Jun 2008 - Jan 2012
    • Hellenic American University

      Jan 2012 - Jun 2018
      Adjunct Lecturer in Banking and Finance

      Courses Taught: Financial Analysis, Money and Banking

    • National Bank of Greece

      Feb 2012 - now

      Leading the data analytics and campaign management functions at NBG, being responsible for the design and implementation of data analytics strategy, management of analytics projects and the implementation of the campaign management strategy.Selected accomplishments:• Leverage data and advanced analytics to identify cross-sell opportunities and design highly targeted campaigns that generated incremental revenues within NBG Retail Banking business. Significantly improved “in branch” customer engagement by launching a “Next Best offer” mechanism that provided data-driven sales opportunities to branch staff. • Significantly reduced customer attrition rate by applying anti-attrition strategies based on predictive models on customer and product level.• Drove transformation agenda to enhance enterprise data and analytics capabilities by designing new analytics organizational and operating model to embed advanced analytics into every aspect of the bank’s business.• Setup an enterprise wide campaign management infrastructure allowing NBG to design and execute multi-channel personalized customer communication strategies. Show less Recruited to offer expertise in developing the customer analytics function on the retail segments division. Leading the customer analytics team and being responsible for the management of analytics projects and adhoc requests, prioritising work load and setting expectation. Applies advanced predictive analytics methods (e.g. propensity models, customer segmentation) in the design of highly targeted campaigns for retail banking segments. Communicates business implications of deliverables to team members and business stakeholders and assists product Managers in developing business cases for new product launches. Designed the bank wide loyalty program (“go4more”) value proposition, reward scheme, growth forecasting and budget estimation. Co-manage with IT the analytics data mart creation project.Selected accomplishments:* Provide analytical consultation to retail segments (over 6 million clients) identifying financially attractive sub-segments most likely to deepen their banking relationship cost-effectively.* Increased positive customer responses by a factor of 3 through campaign lists optimisation.* Managed the creation and performed data validation and quality assessment of the ‘Customer Analytical Record’ (CAR), a ‘single customer view’ across multiple dimensions (products, transactions, services, demographics, marketing communication, risk and credit scores etc.) for the retail segments clientele. Show less Hired as a member of the Retail banking general manager office responsible for the management of analytics projects and adhoc requests communicating implications directly to top management. Applied advanced predictive analytics methods in the design of highly targeted campaigns for retail banking segments (e.g. potential affluent, loan restructuring campaigns). Participated on the project management team for the integration of NBG and Eurobank and provided consultation to the PMO on Blackrock - Asset Quality Review project. Show less

      • Head of Bank Analytics and Campaign Management

        Jan 2018 - now
      • Customer Analytics Team Lead

        Jan 2014 - Dec 2017
      • Executive advisor in retail analytics

        Feb 2012 - Jan 2014
  • Licenses & Certifications

    • Fundamental Scientific Technical Analysis Diploma

      Hellenic Society of Technical Analysts
    • Certified Investment Advisor

      Hellenic Capital Markets Commission
      May 2009
    • Certified Investment Analyst

      Hellenic Capital Markets Commission
      May 2009
    • Certified Portfolio Manager

      Hellenic Capital Markets Commission
      May 2009
  • Honors & Awards

    • Awarded to Manolis Syllignakis , PhD
      Lighthouse E-Volution Awards 2017 Silver award for Customer Analytics Dec 2016 Silver award for Customer Analytics