Travis Whitson

Experience

• 

  Spring Grove Area School District

  Dec 2010 - Dec 2022

  In this role, I supported the Audio/Visual Events for the Spring Grove Area School District. I was in a similar role while attending high school with the district in the A/V Club and it as been a pleasure to continue to support the district with those functions.Primary Responsibilities: • Setup and teardown of sound and lighting equipment.• Running of sound and lighting equipment for building events. In this role interned in the Technology Department at Spring Grove Area School District while attaining my Associates Degree. This role was a valuable resource and played a critical part in why I chose the industry I chose to pursue a career in. Primary Responsibilities:• Help Desk Support• End User and Device Support.• Device setup and imaging support.

  • Substitute Audio Visual Technician

    Jul 2010 - Dec 2022

  • Information Technology Intern

    Dec 2010 - May 2011
• 

  South Eastern School District

  May 2011 - Apr 2018

  In this role, I learned a variety of skills and gained a wealth of knowledge through different experiences. I assisted with the transition to a new student information system, and all the nuances that follow. In addition, I made recommendations on hardware to purchase and learned project management skills through tasks like; setting up and imaging new computer labs and providing support for new projects or equipment.Primary Responsibilities: • Primary support person for all aspects of the district's student information system, Sapphire.• Primary support person for the district's Pennsylvania Information Management System (PIMS) data and submissions.• Primary help desk and end user/device support person for 2 school buildings.Secondary Responsibilities:• Support MacOS devices for Music and Arts curriculum.• Provide primary support TV Studio and morning broadcast for 3 school buildings.• Support mounting interactive projectors and multimedia displays.• Support live stream events. Show less

  • Auditorium Manager

    Jul 2017 - Apr 2018

  • Technology Support Specialist

    May 2011 - Apr 2018
• 

  School District of Lancaster

  Apr 2018 - now

  I provide leadership to stakeholders and oversee all technical aspects related to the student information system and related applications to support school and district operations. I am also proud to lead a small team of talented individuals in delivering the best customer service experience, period.Primary Responsibilities:• Facilitate the improvement, implementation, and maintenance of the student information system and other related applications.• Provides support and coaching for direct reports.• Acts as student information system liaison to affected departments and agencies.• Engages and promotes collaboration between all stakeholders.• Provides documentation and technical assistance for the student information system and other related applications.• Provides consultation, training and/or coordinates training efforts for the student information system and other related applications.• Assists with second level problem resolution pertaining to the student information system and other related applications.• Attends meetings, conferences and other engagements as pertains to the student information system.• Maintains current knowledge and skills that pertain to the student information system and other related applications• Oversee the design and delivery of onboarding for new employees, contracted staff and other related scenarios.• Manage the budget and resources in order to provide the necessary time, resources, materials, and technology to achieve assigned goals and objectives. Show less I served as the backup to the Coordinator of Student Information Systems by providing support for projects, implementations, state and local reporting requests, system maintenance and third-party integrations involving the Student Information System.Primary Responsibilities:• Support and/or lead on projects related to the student information system.• Review and document release notes from vendors and communicate to applicable end users.• Assist in developing and/or reviewing processes to increase efficiency for staff.• Inform appropriate staff in a timely manner of any changes made to student information systems which will affect their daily work and data entry.• Create and maintain procedural documentation for system questions and concerns that will support other members of the team.• Conduct training and create documentation in various formats to assist end users in navigation, data entry and maintenance of student information system.• Create reports and dashboards using reporting writing software that will assist in projects or requests.• Provide backup support to the HelpDesk by understanding system setups and providing accurate and timely support to end users.• Assist in coordination and troubleshooting of database, software systems and third party integrations.Prior Responsibilities:• Coordinate and oversee data submissions for federal and state data submissions.• Maintain communications with school personnel and PDE that efficiently and accurately fulfill the district’s reporting requirements for federal and state mandated reporting systems.• Gather data necessary to ensure efficient, accurate and timely uploads required for state reporting systems.• Responsible for identifying errors and data entry inconsistencies.• Develop, and manage internal data integrity reports for end users to proactively utilize in cleaning up errors and data inconsistencies.• Assist in coordination and implementation of replacement SIS. Show less

  • Manager of Student Information Systems

    Dec 2022 - now

  • SIS Applications Administrator

    Apr 2018 - Dec 2022