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Richard Brown

Richard Brown

Tech Support Analyst

Followers of Richard Brown515 followers
location of Richard BrownOrlando, Florida, United States

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  • Timeline

  • About me

    Fusion HCM Cloud Support Engineer Level-2 | Technical Support

  • Education

    • Williamson High School

      1992 - 1996
      Diploma Electrical and Electronics Engineering

      Activities and Societies: Basketball, Marching band, Baseball, Track & Field

    • Bishop State Community College

      1996 - 1998
      Associate of Arts and Sciences - AAS COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES

      Activities and Societies: Basketball

    • Alabama State University

      2000 - 2008
      Bachelor of Science (BS) Computer and Information Sciences and Support Services

  • Experience

    • Verizon Wireless World

      Feb 2011 - May 2013
      Tech Support Analyst

      Mobile Device support, Apple SME

    • EMCO Technologies

      May 2013 - Aug 2013
      IT Support Specialist

    • Tech Providers, Inc

      Oct 2013 - Nov 2015
      IT Client Support Analyst

    • Blue Cross and Blue Shield of Alabama

      Nov 2015 - Aug 2019
      IT Support Center Analyst

    • Oracle

      Aug 2019 - now
      Fusion HCM Cloud Support Engineer Level-2

  • Licenses & Certifications

    • EdX Verified Certificate for Verizon Skill Forward Orientation Course

      EdX
      Feb 2025
      View certificate certificate

  • Volunteer Experience

    • Volunteer

      Issued by 8 Cents in a Jar on Apr 2022
      8 Cents in a JarAssociated with Richard Brown

    • Volunteer

      Issued by Special Olympics Florida on Apr 2024
      Special Olympics FloridaAssociated with Richard Brown

    • Mentor

      Issued by Growing Kings on Oct 2017
      Growing KingsAssociated with Richard Brown