Alexandra Chung

Alexandra Chung

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location of Alexandra ChungWalton-On-Thames, England, United Kingdom

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  • Timeline

  • About me

    Community Sports Manager at GLL

  • Education

    • St Thomas More Catholic School & Sixth Form College

      2001 - 2006
    • University of Chichester

      2010 - 2014
      BSc Sport and Exercise Science Sport and Exercise Science
    • South Thames College

      2008 - 2010
      Diploma in Sport and Exercise Science
  • Experience

    • GLL

      Aug 2014 - now

      Trainee Management Scheme covered the following placements:Business Support - HRRoles included supporting the HR advisors and Business Partner with a high volume of Employee relations, issues and cases. During my time within the HR department I completed the following training:- Bullying, Harassment and Grievance Management- Absence & Sickness Management Training- Conducting Investigations Training- Conflict Management Course- Equality & Diversity for Managers & Supervisors Course Duty ManagerResponsibilities included supervising staff on duty and all activities, and ensuring the effective operation and safety of the centre. Responsible to the General Manager for the development, operation, programming and promotion of allocated aspects of the centre, such as administration, sales and brands, marketing, operations, staffing or technical matters. Health & Fitness Supervisor Responsible to the Assistant Manager for the day-to-day operation and supervision of an area of the business including: sales, service quality, brand delivery, cleanliness, staffing, health & safety and customer care. At the same time, ensuring that key performance indicators such as financial, sales and audits are met.Customer Service Advisor Responsible for delivering excellent customer service by answering phones, undertaking concierge duties providing information, handling transactions, managing access, responding to sales queries and converting them to sales, and dealing with complaints in the reception and sales areas.Recreation Supervisor (Wet and Dry) Roles included leading on all preparation and safety within a sport facility both Wet-side and Dry-side. Fitness InstructorRole includes planning, instructing and evaluating gym-based inductions, classes and ongoing member programmes. Using ethical motivational strategies to encourage potential members to join and stick to regular exercise programmes. Show less

      • Communuty Sports Manager

        Feb 2023 - now
      • Assistant Manager

        May 2021 - Feb 2023
      • Duty Manager

        Mar 2021 - May 2021
      • Graduate Trainee Manager Scheme at GLL

        Sept 2018 - Mar 2021
      • Gym Instructor

        Oct 2016 - Sept 2018
      • Front Desk Staff

        Aug 2014 - Oct 2016
  • Licenses & Certifications

    • Level 3 Personal Trainer

      Active IQ
      Mar 2015
    • Level 2 Gym Instructor

      Active IQ
      Sept 2015
    • VTCT Level 3 Award in Designing Physical Activity Programmes for Antenatal and Postnatal Clients

      VTCT
      Sept 2017
    • National Pool Lifeguard Qualification

      Royal Life Saving Society UK - RLSS UK
      Apr 2022
    • STA Award in Teaching Swimming

      Safety Training Awards Ltd
      May 2019
    • National Pool Plant Operator

      Royal Life Saving Society UK - RLSS UK
      Oct 2022
    • Nutrition for Health and Weight Management

      Future Fit Training Ltd
      Aug 2017
  • Volunteer Experience

    • Vaccination Volunteer

      Issued by Brooklands College on Mar 2021
      Brooklands CollegeAssociated with Alexandra Chung