Khalil E. Yousif CMI, MBA

Experience

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  BBK ( Bank of Bahrain and Kuwait )

  Oct 2006 - Apr 2008

  Teller

  Key Responsibilities:• Provides cash and account services to customers by receiving deposits and loan payments, cashing checks, cash withdrawals or deposits.• Issuing cashier’s checks, processing western union transactions.• Records transactions by logging cashier’s checks, cash, and other special services; preparing cashin-and-out currency transaction reports.• Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins.• Maintains supply of cash and currency and turns in excess cash and mutilated currency to headteller. Show less

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  Ahli United Bank / Retail Banking

  Sept 2008 - Jul 2014

  Personal Banker

  Key Responsibilities:• Attending to walk-in customers and providing first-class services.• Cross sell Bank products & achieve assigned sales targets, whilst corresponding to inquiries.• Contact potential clients on daily basis & conduct outside sales calls to potential business.• Providing personal financial lending services & building working relationship with clients.• Able to identify and assess customers' needs to achieve high satisfaction.• Preparing documents and other administration work as required.• Ensure compliance with all internal and regulatory client credit application related policies.Achievements include:• First Personal Banker in Nov 2009 within AUB - Kingdom of Bahrain. (Certified).• Honored and certified in a significant contribution with Legal & General Gulf Takaful B.S.C (c).• Participate in the Retail Stars Wall of Fame with achieving growth to the bank.• Recognized and wining the month of March, April and May - Sales Contest Gift vouchers 2021. Show less

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  Ahli United Bank / Premium Banking

  Jul 2014 - Oct 2019

  Key Responsibilities:• Supporting & handling overall Relationship Managers tasks to a high standard.• Providing current and potential clients with a consistent and superior premium bankingexperience through delivering an outstanding service to all clients.• Maintaining a professional relationship with current as well as new clients.• Seeking for opportunities to capture new clients through communicating and schedule meetings.• Dealing with U.S accounts along with the familiarity of FATCA requirements.• Ensuring all operations are in line with the bank policies, procedures & compliance requirements.• Executing all transactions and deals together with documents preparation and credit application.• Responsible for end-to-end credit annual reviews & analyzing all relevant risks in depth.• Resolving client’s queries & complains with ensuring that a sensible solution is provided.• Work closely with the Branches & Wealth Management team to attract new relationships.• Analyzing client overall financials via Moody’s Credit system & seek credit facilities solutions.• Acting as a backup for the current Relationship Managers. Show less Key Responsibilities:• Promoting and cross selling premium banking products and services.• Ensuring that operational flow and other activities are in-line with compliance & bank policiesand procedures.• Responsible for being the primary contact of premium clients and certain businesses.• Liaising with a range of stakeholders including customers, colleagues, suppliers, human resource,retail branches, corporate department, legal department, compliance department, I.T departmentand partner organizations.• Supporting & handling overall Relationship Managers tasks & enquiries to a high standard Show less

  • Marketing Supervisor

    Mar 2015 - Oct 2019

  • Marketing Support Assistant

    Jul 2014 - Mar 2015
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  Ahli United Bank / Retail Banking

  Oct 2019 - Sept 2021

  Senior Personal Banker

  Key Responsibilities:• Providing personal financial assisting with lending services & building relationship with clients.• Increasing Branch sales via cross selling the Bank’s products and services.• Handling and opening of overseas-corporate accounts such as: BVI, Cayman Islands companies.• Preparing credit and financial information to streamline loans processing for personal loans,corporate loans, and other credit facilities.• Be the first point of contact for the customers to provide details in response to inquiries.• Assisting the quarterly sales development via reviewing & understanding the Branch P&L report.• Maintaining current knowledge on overall Assets and Liabilities of the Branch.• Act as a team player and contribute to achievement of goals based on key performance indicatorsin the branch & provide support with coaching current & new staff.• Handling ATM replenishment & reporting on daily bases.• Authorizing along with supervising all transactions related to: Cash movements, EFTS, CLG &Home CHQ’s within the Branch.• Acting as a Branch Manager & handling overall the Branch activities during the Absent of theBranch Manager.• Adhering to regulatory and internal bank policies for client due diligence and AML practice. Show less

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  Ahli United Bank / Premium Banking

  Sept 2021 - May 2022

  Officer Client Services

  Key Responsibilities:• Assisting Relationship Managers to a high standard.• Providing current and potential clients with a consistent and superior premium bankingexperience through delivering an outstanding service to all clients.• Scavenging for opportunities to establish new relationship, through identifying, communicatingand scheduling meetings with potential clients.• Work closely with the Retail, Wealth Management & Corporate Banking to attract new clients.• Cross selling variety of financial instruments such as: Brokerage account, A&L etc.• Communicating & quoting FX rates with Treasury department on daily bases.• Following and updating client Fixed Deposits on timely manner with preferential rates available.• Handling and opening of overseas - BVI & Cayman Islands etc. corporate accounts.• Dealing with U.S accounts along with the familiarity of FATCA requirements.• Preparing and reviewing corporate / individual wealth financial report & related “CA” / memos.• Ensuring overall operations are in line with the bank policies, procedures & compliance.• Responsible for end-to-end Due diligence annual reviews, analyzing all relevant risks in depth.• Resolving clients queries and complains in a timely manner.• Fully aware and vigilant in respect of compliance /KYC/Anti-Money Laundering & fraud.• Exercising due diligence and independence reviewing on existing and new customer’s profile.• Acting as a backup for the current Relationship Managers. Show less

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  Ahli United Bank / SME Banking

  May 2022 - now

  Relationship Officer

  Key Responsibilities:• Onboard new clients to AUB based on criteria for RM Assignment.• Build direct relationships with existing assigned client base to increase their deposits.• Proactively Cross sell and upsell based on client needs.• Migrate current physical transactions to B2B.• Manage services, requests, and complaints of assigned clients.• Engage with clients for feedback and suggestions and liaise with AUB stakeholders.• Manage their Marketing Activities and Communication Plans.• Demonstrate deep knowledge of product ranges.• Awareness of compliance and risk management within the function.Contributions include:• Played a major role in setting up the SME department at early stages, by Enhancing system options, drafting the overall department standard of operation etc. Show less